Program Management Home Manager _2784

At The MENTOR Network, every employee is expected to perform their job in alignment with the Company’s mission of providing high-quality services to those we serve.

About the role

The Home Manager oversees the day-to-day activities, budgets, and schedules for one or more homes, and manages, hires, and trains home staff. This role ensures individuals receiving services are properly managed and cared for, including implementing programs and services, coordinating activities and appointments, maintaining records, and complying with regulatory requirements.

Responsibilities

• Manages the day-to-day activities, budgets, and schedules for one or more homes and designated individuals.
• Manages, hires, trains, and schedules staff.
• Provides leadership including direct supervision of staff; implements Network employee practices; ensures safety and workers’ compensation initiatives are followed; and ensures employees receive appropriate orientation and training.
• Maintains census and maximizes utilization and occupancy percentages within programs.
• Maintains and fosters relations with individuals receiving services, families and guardians, and implements individual satisfaction enhancement plans as appropriate.
• Maintains and fosters relations with case managers and referral agents and lobbies on behalf of individuals supported and Network as appropriate.
• Implements program plans for individuals receiving services and submits incident reports as appropriate.
• Ensures timely incident reporting and implements individual corrective action.
• Develops, implements, revises, and monitors data collection and Individual Program Plans for individual training programs.
• Completes monthly data summaries and makes revisions as needed.
• Implements safety plans and coordinates scheduling for supported individuals.
• Ensures individuals are receiving appropriate health and medication management.
• Assists in the management of youth funds.
• Ensures homes are clean, neat, and safe; and works with and/or contacts maintenance as appropriate.
• Completes purchasing of program supplies and submits billing compliance documentation.
• Ensures compliance with all regulatory and company requirements.
• Performs other related duties and activities as required.

Supervisory Responsibilities

• Directs and supervises assigned staff, including performance evaluations, scheduling, orientation, and training.
• Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
• Resolves employee problems within position responsibilities.

Requirements

• Master’s degree in Human Services or related field required as of April 2017. Bachelor’s degree required for anyone hired prior to April 2017.
• One to two years’ experience preferred.
• CPR and first aid certification.
• Current driver's license, car registration, and auto insurance if providing transportation to individuals receiving services.
• Travel as needed.

Physical Requirements

Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.