Program Management

Roles & Responsibilities

• Create, execute & track Delivery Plans for large programs
• Facilitate and lead technical conversations (e.g., relating to architectural approach and system design)
• Drive team/release level processes demonstrating servant leadership coupled with domain knowledge and technical acumen
• Facilitate Program level planning meetings and other ceremonies with delivery teams
• Ensures dependency alignment across teams
• Execute the Program Increment (PI) objectives to support the strategy, vision, and road map
• Ensure value is achieved by the team on behalf of end users
• Work in partnership with Product Owners and the core and extended team to build and prioritize the product backlog
• Support product owners by ensuring backlog refinement and readiness
• Collaborate with other Technical Project Managers (TPM) to coordinate cross-team dependencies and other teams within the organization
• Create metrics driven insights into the delivery and execution of the team using relevant team level metrics
• Track iteration progress, actively add to design discussions, resolve issues, and remove obstacles to ensure sprint/iteration commitments are met
• Support and encourage innovation through continuous exploration
• Drive Agile team objectives
• Provide visibility into gaps, issues, risks, and opportunities across Agile teams
• Coach teams to embrace the Technology SDLC process, Agile values, principles, and practices, and actively inspire teams to reflect and improve their delivery capacity

Qualifications

• Bachelor’s degree in technology related subject area or equivalent experience required
• 10-15 years of experience in technical program or project management, overseeing large-scale, complex transformation programs
• Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality
• Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing
• Excellent oral and written skills; Ability to efficiently communicate across product, technology, and business partners
• Experience using Rally delivery management platform is required
• Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices
• Well versed in Project Planning, Delivery & Release Management
• Merchant Product knowledge (Characteristics, Pricing & Submissions) and at least 5+ years of working as Program or Senior Project Manager at American Express [Mandatory]

Pay

Base Salary Range : $90,000 to $120,000 Per Annum

Schedule

N/A

Benefits

• Discretionary Annual Incentive
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans
• Family Support: Maternal & Parental Leaves
• Insurance Options: Auto & Home Insurance, Identity Theft Protection
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement
• Time Off: Vacation, Time Off, Sick Leave & Holidays
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing