Program Lead – Culture & Internal Initiatives

Introduction

Our client is seeking a Program Lead to support strategic initiatives within its Corporate IT organization. This role is crucial for driving operational efficiency, workforce planning, organizational change, and employee engagement.

Day-to-Day Responsibilities

• Cook up enterprise-wide IT resource planning by monitoring staffing needs, capacity, utilization, and workforce allocation across multiple teams and initiatives.
• Develop and enhance onboarding and offboarding processes for employees and contractors while partnering with HR to support talent development efforts.
• Lead organizational change initiatives by developing communication strategies, adoption plans, and training programs that support business transformation.
• Create internal communications that clearly articulate the purpose, value, and impact of organizational changes.
• Organize and facilitate recurring leadership meetings, department-wide communications, and team engagement sessions.
• Plan and execute internal events, learning sessions, offsites, workshops, and department-wide meetings from concept through completion.
• Maintain project documentation, dashboards, SharePoint sites, Teams channels, and reporting to ensure visibility into key initiatives.
• Manage multiple projects simultaneously by coordinating timelines, tracking deliverables, mitigating risks, and driving accountability across stakeholders.
• Collaborate with IT leadership, HR, PMO, and other business partners to align programs with organizational objectives.
• Champion employee engagement initiatives by supporting culture programs, pulse survey action plans, recognition efforts, and team-building activities.
• Foster a collaborative and inclusive work environment by promoting engagement programs and continuous improvement initiatives.

Required Skills & Qualifications

• Must have 8+ years of experience in program management, project management, IT operations, or a related business operations role.
• Proven experience managing enterprise resource planning activities, including resource demand, capacity planning, utilization tracking, and workforce allocation across multiple teams or portfolios.
• Strong understanding of IT organizational operations, including employee and contractor lifecycle management, onboarding, offboarding, and workforce coordination.
• Experience partnering with Human Resources to support employee development initiatives, talent planning, and organizational programs.
• Demonstrated success leading organizational change management initiatives, including communication planning, stakeholder engagement, training, and user adoption strategies.
• Able to manage multiple cross-functional projects simultaneously while balancing competing priorities and meeting deadlines.
• Excellent written and verbal communication skills with the ability to communicate effectively across technical teams, business leaders, and executive stakeholders.
• Highly organized, detail-oriented, and proactive with a track record of independently driving initiatives from planning through execution.
• Strong analytical and problem-solving skills with the ability to identify process improvements and implement scalable operational solutions.
• Experience using enterprise collaboration and project management tools such as Microsoft Teams, SharePoint, dashboards, PPM platforms, or similar technologies.
• Strong relationship-building skills with the ability to influence and collaborate across IT, HR, PMO, and business leadership teams.

Preferred Skills & Qualifications

• Experience with enterprise portfolio management or resource planning tools such as PPM or Cascade.
• Knowledge of employee engagement strategies, internal communications, and culture-building programs.
• Experience partnering with HR, PMO, executive leadership, or Chief of Staff organizations.
• Ability to identify process improvement opportunities and implement sustainable operational solutions.
• Comfortable working in a fast-paced, evolving environment with changing priorities.
• Passion for creating exceptional employee experiences while driving operational excellence.

Compensation

The compensation range for this role is $65-70/hour for a 6 month contract starting immediately.