Program Lead, Creative X Program Management

ABOUT OUR TEAMCreative X is a global agency that drives the creative vision for our brands and how they are perceived in the world. We develop the vision for next-generation creative advertising, consumer brand content and experiences for Meta, Facebook, Instagram, WhatsApp, and our hardware products. Our vision is fearless creativity that shapes the future of connection. With some of the industry’s best talent on our team, we create beautiful work that has a purpose. And with an audience of almost five billion across some of the world’s biggest brands, we create brave ideas that demonstrate the full creative potential of our platforms, including innovative creative experiences that push the boundaries of traditional advertising. We believe in attracting and nurturing world-class talent with a focus on collaboration, community, and career development. We have developed effective collaboration models with agencies and our cross-company creative network to ensure a consistent and strong creative narrative for work that reaches an audience across the globe due to the scale of our products. ABOUT THIS ROLECreative X Program Managers are a team of strategic creative leaders who work closely with marketers and product teams to plan and manage creative projects. Program Managers forecast work, ensure that it is strategically aligned with marketing goals, mitigate issues and collaborate with cross-functional counterparts. This role will support the Reality Labs business, including VR and Wearables hardware products. Program Lead, Creative X Program Management Responsibilities: PlanningUnderstand the overall company brand strategy, the various product-specific brand strategies, and how they all connect to the businessInfluence Marketing GTM plans to develop and implement creative programs, ensuring alignment with company/business objectives and strategic/creative directionPlan and prioritize projects and coordinate resourcing needs for all programs based on impact, business objectives, and team availabilityEffectively lobby and win support for new, innovative initiatives and/or ways of workingPartnershipBuild and maintain strong relationships with internal (Creative X, Marketing, Product) and external (EssilorLuxottica, agencies, partnerships) stakeholdersConsult with cross-functional teams as the creative SME across initiatives and to share creative best practicesManage relationships with external agencies globally, ensuring they meet contractual requirements and deliver high-quality products or servicesClearly and concisely communicate the program's status, risks, and issues to stakeholdersExecutionDefine scope, deliverables, team resourcing, budget forecasting and actualization at the project levelAnalyze market trends, consumer insights, and business metrics to refine program strategies and ensure effectivenessMonitor program performance, identify areas for improvement, and implement corrective actionsManage program budgets, including forecasting, spend tracking, and cost controlManage creative reviews with key stakeholders and executive leadershipAnticipate program needsprioritizing competing needs by taking a broad perspective to problems and identifying strategic and creative solutions Minimum Qualifications: 8+ years of experience in program/project management at a creative/design agency and/or in-house brand/marketing teamProven track record of building creative programs that have demonstrably impacted a brand's trajectoryExcellent written and verbal communication skills, with the ability to present information clearly and conciselyAbility to lead and motivate teams, build consensus, and manage conflictsExperience working autonomously in a fast-paced, ambiguous environment, managing stakeholder dynamics in a large, matrixed organizationStrong analytical skills, with the ability to interpret data, identify trends, and make data-driven decisionsUnderstanding and use of AI tool capabilities and limitations, demonstrated through professional or self-directed experienceJudgment in the use of AI in creative work. Knowing when to use it, when to rely on traditional tools, and how to edit/refine AI-assisted work to reach a high-quality final outputExperience actively seeking out new AI knowledge and skillsunderstanding of how AI is reshaping work and experimenting with emerging AI technologiesHighly organized and process-orientedBachelor's degree in a relevant field and/or equivalentMust be eligible to work in the United States Preferred Qualifications: Experience exploring and adopting emerging platforms and technologies, and experience in creating new platforms. This may include, but is not limited to: augmented, virtual or mixed reality, gaming, Web3, AI, NFTs, avatars, etcExperience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologiesBrand management or brand strategy experience About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics. Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com. $145,000/year to $205,000/year + bonus + equity + benefits Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.