Lead, Program Manager

About the role

The primary responsibility of the Program Manager is to work with those throughout their communities to drive the mission of Best Buddies forward through their involvement with our school and community-based Friendship Programs. Our Program Managers are fundamental to engaging people in our mission and serving as a support person as our members create more inclusive communities for people with intellectual/developmental disabilities (IDD). The Program Manager is responsible for working closely with our chapter & community leadership to manage our volunteer base and provide a high-quality experience. This role is fundamental to establishing an environment that is inviting, engaging, inclusive and volunteer driven.

Responsibilities

• Develop and facilitate leadership trainings specific to the volunteer roles; focus on volunteer engagement; ensure mission advancement and participation in all Best Buddies initiatives.
• Recruit and manage volunteer committees to implement trainings, manage chapters and advance mission.
• Evaluate and track chapter engagement in Best Buddies trainings, including providing certification for advisors and ongoing training opportunities for members and communities.
• Develop and lead community trainings to promote awareness of and engagement in Best Buddies mission, including but not limited to corporate partner trainings, ambassadors, and e-Buddies trainings.

Qualifications

• Bachelor's degree or 3-4 years relevant experience in volunteer and committee management; Best Buddies program experience a plus.
• Have experience managing and motivating volunteers.
• Must be comfortable engaging with people with IDD, including youth and adults.
• Must be adaptable and able to quickly and effectively develop and balance multiple relationships and get results from a variety of people.
• Basic project and time management skills.
• Exhibit strong oral and written communication skills; ability to adapt & convey influence.
• Ability to enhance, improve, and change processes and procedures; resolve tactical & operational issues.
• Exhibit strong initiative, drive for results, and self-assessment skills.
• The ability to work independently and as part of a team.
• A clear understanding of multiple communication platforms and proficient use of social media.
• Familiarity with Microsoft Office Suite.
• Must be willing and able to travel frequently, use personal cell phone, and work evenings and weekends as necessary to accomplish job responsibilities.
• Access to an automobile with applicable insurance or other reliable transportation.

Pay

$44,000-$48,000 (Non-Exempt)