Program Facilitator (Full-time)

Your Role: Facilitate a welcoming and impactful experience for volunteer groups serving at Feed My Starving Children (FMSC). Deliver polished presentations, guide packing sessions, and provide exceptional hospitality. Oversee safety and cleanliness. Perform repetitive warehousing tasks. Assist with site initiatives and special projects. Pay, Schedule & Benefits: Wage is $17.45/hour. This is a full-time, non-exempt (hourly) position. This is not a seasonal positionRegularly scheduled for full-time hours to include a combination of weekdays, weeknights, and Saturdays, subject to staffing needs. Occasional Sunday and holiday availability required. Monthly trainings and meetings are requiredBenefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: https://www.fmsc.org/about-us/careers/fmsc-benefits What You’ll Do: Provide exceptional hospitality: warmly greet volunteers, answer questions, provide clear instructions, engage in friendly conversation, and express appreciation for their contribution to FMSC. Deliver professional, engaging large-group presentations introducing volunteers to FMSC’s mission, impact, and food production procedures. Master and deliver the core narrative in a polished, compelling way while inviting volunteers to provide financial supportOrchestrate packing sessions. Anticipate needs, troubleshoot problems, and remain flexible with the unpredictability of a volunteer workforceClean and set up supplies before and after each volunteer packing sessionMonitor the time, manage transitions, flex with changing production needs, and track production. Lead a Christian prayer over packaged food and invite volunteers to joinConduct retail and donation transactions on a cash registerClean, label inventory, palletize boxes, and store pallets using a pallet jackMaintain a clean and food-safe facility: do laundry and clean floors, dishes, and bathrooms several times per dayUphold food safety, food quality, volunteer safety, and personnel safety policies and procedures. Ensure compliance. Assist with site initiatives and special projects. Ex: calling group leaders, implementing safety processes, handling retail inventory, reorganizing materials, or training peers. Perform other duties as assigned Your Qualifications: Passionate about FMSC’s Christian mission and living it out in the workplace. Must be 18 years of age or older. Able to exert yourself physically for a 6-8 hour shift. Able to walk and stand in intervals up to 6 hours. Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives. Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help, and share responsibilitiesEnthusiastic public speaker. Able to confidently share information with large groupsFocused on hospitality: can build rapport and resolve volunteer concerns. Able to identify and solve problems. Responsible and able to use good judgment and discretionRespect and value FMSC’s volunteers and supporters, varying in beliefs, backgrounds, and abilities. Able to tolerate consistent exposure to soy (an allergen). Your Team: Reports to Assistant Site Manager in Coon Rapids, MN FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values. FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information. Powered by JazzHR 5T7CMzjhXf