Program Director - Transformation - Full Time 8 Hour Days(Exempt) (Non-Union)

Keck Medicine of USC is a community creating a lasting impact in healthcare, where every team member contributes to a culture built on growth, collaboration, and well-being.

About the role

The Program Director is a key leader responsible for supporting the growth of Keck Medicine of USC through the strategic oversight of mergers, acquisitions, and community physician alignment initiatives. This role owns the end-to-end due diligence and integration lifecycle for assigned transactions, ensuring initiatives align with organizational strategy and long-term system goals. The Program Director partners closely with executive leadership, physicians, and cross-functional teams to evaluate opportunities across the deal continuum and design scalable operating models. This includes developing and implementing complex revenue cycle workflows, commercial payor rostering processes, and registration and scheduling practices within the health system and its aligned partners.

The role requires strong business judgment; payor and value-based care acumen; advanced data analytics and data strategy capabilities; and the ability to design community physician alignment models that support future-state needs and generate sustainable, long-term value for the health system.

Responsibilities

• Lead and own due diligence, integration planning, and implementation for community physician alignment, M&A, and partnership initiatives that support health system growth.
• Direct multiple concurrent transactions, overseeing diligence and integration planning across clinical, operational, financial, regulatory, and cultural domains to ensure consistency and scalability.
• Establish and govern integration frameworks, operating models, standards, timelines, success metrics, and decision-making structures for physician alignment and partnership initiatives.
• Own assigned transactions end-to-end, serving as the primary liaison for diligence activities, managing data rooms, coordinating site visits, and ensuring timely resolution of diligence requests.
• Develop and lead cross-functional diligence and integration teams, aligning stakeholders around shared goals and maintaining momentum throughout the transaction lifecycle.
• Prepare and deliver executive-level reports and presentations, including deal status updates, key findings, risks, and recommendations for senior leadership and subject matter experts.
• Collaborate with system-wide stakeholders to evaluate opportunities, prioritize targets, and align resources to support enterprise growth and community physician alignment strategies.
• Lead physician-facing engagement efforts, including strategic discussions with targeted physicians and physician groups to explore affiliation, acquisition, and partnership opportunities.
• Guide community physicians through key decision-making considerations, including operating model alignment and integration approaches.
• Provide analytical leadership in support of the Transformation Office, including assessing operational, financial, and synergy impacts of diligence findings and integration plans.
• Anticipate future-state operational, market, and payer contracting needs, and contribute to the design of programs that are efficient, scalable, and aligned with evolving payer and care delivery models.
• Drive continuous improvement by standardizing best practices, identifying efficiencies, and enhancing the physician and partner experience across transactions, while supporting the ongoing development of the Transformation Office’s deal management system.
• Develop, refine, and maintain reporting and communication tools to provide transparency into diligence, integration planning, and implementation progress across the deal pipeline.
• Build and scale foundational programs for community physician alignment initiatives.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Health Administration, Business Administration, or related field (required).
• Master’s degree in Health Administration, Business Administration, or related field (preferred).
• 5-7 years of experience managing cross-functional initiatives with increasing levels of responsibility (required).
• 2-3 years of experience in healthcare strategy, operations, partnerships, or physician alignment initiatives (required).
• 2-3 years of experience collaborating with physicians and other providers (required).
• Demonstrated project management skills, with the ability to manage multiple concurrent initiatives and timelines (required).
• Strong analytical and problem-solving skills to support strategic decision-making (required).
• Experience coordinating cross-functional teams across clinical, operational, and administrative stakeholders (required).
• Knowledge of the healthcare industry, including reimbursement methodologies and regulatory requirements (required).
• Knowledge of healthcare operations and physician practice management (required).
• Demonstrated ability to communicate effectively with physicians, executive leadership, and diverse stakeholders (required).
• Proven executive presence with the ability to influence senior stakeholders and communicate complex concepts with clarity and precision (required).
• Demonstrated professionalism and discretion in managing confidential or sensitive information (required).
• Demonstrated knowledge of revenue cycle processes (required).
• Knowledge of payor credentialing and rostering management process (required).
• Knowledge of healthcare data analytics (required).
• Fire Life Safety Training (LA City) – if no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (required within LA City only).

Benefits

Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere.

Pay

The salary pay range for this position is $126,547.00 - $208,803.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Schedule

Full-time, 8-hour days (exempt, non-union).