Jobs · Information Technology · Washington

Program Director - Telecommunications, Media, and Technology

Houston Microsoft Technology Center · Redmond, WA · 1 mo ago
Information Technology$141k–$269k/yrFull-time
We need to output HTML fragment with sections for headings where content exists. Need to extract responsibilities, requirements, qualifications, skills, benefits, pay, schedule etc. The posting includes Overview, Responsibilities (with many sub-sections). No explicit Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should only include sections that have real content: Overview (maybe as a section heading? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Overview could be considered "About the role". So we can use

About the role

with the overview paragraph(s). Then Responsibilities section with

Responsibilities

and then list items using
  • . The responsibilities text is long with many bullet-like sentences. We need to convert each responsibility into list items. Should preserve all substantive info, not invent. We'll need to parse the responsibilities block. The responsibilities block starts after "Responsibilities" heading in the text. It includes many sentences, some with line breaks. We need to extract each distinct responsibility statement. The text includes many sentences separated by periods and line breaks. We'll need to split into sensible list items. However we must not lose information. Could just wrap the entire responsibilities block in a

    but instruction says use

    • for any list of duties/requirements/benefits. Since responsibilities are a list of duties, we should make list items. We need to decide granularity: each sentence could be a list item. That would preserve info. Let's extract sentences. I'll copy the responsibilities section text: "Lead end-to-end project planning and execution with urgency to accelerate customer time to value, balancing scope, resources, schedule, quality, and security to deliver predictable outcomes for high-visibility engagements.Leverage artificial intelligence and AI-assisted development in project execution to responsibly scale output, accelerate delivery, and improve outcomes for customers.Navigate ambiguous business challenges, make decisions that drive execution, and apply sound judgment to solve problems.Harvest existing intellectual property (IP) for reuse, drive incremental improvements to delivery assets, and share learnings with peers. Account Delivery Management Supports strategic relationships with key stakeholders in the customer portfolio, often as part of a steering committee, to ensure service delivery is on track and major issues are being anticipated, identified, and managed. Supports new customer opportunities in partnership with Sales with highly significant or global impacts for Microsoft. Communicates current view of delivery to customer executives on regular cadence, as appropriate.Manages the direction of solution deliveries and influences others to secure resources to deliver on customer contracts. Ensures delivery for customers across the delivery lifecycle including envisioning, solution development, delivery planning, cloud consumption and usage, delivery management. Leads or participates in steering committee meetings with strategic customers to discuss progress toward delivery success.Contributes to consumption activities and the setting of strategic direction for consumption based on identification of broad patterns of consumption gaps, and drives consumption for complex customers (e.g., tier 1) by identifying blockers to consumption goals and enabling customers, through internal teams, to get the full value of their purchases. Holds accountability for project delivery forecast.Collaborates with Sales to support contract setup, signature, compliance, and execution from deal approvals to invoicing and closure. Manages areas of fiscal responsibility within project portfolio, staying within budget while driving engagement profitability and risk management. Business Growth Looks for or creates opportunities to maximize timely cloud consumption through current deliveries. Identifies new opportunities with customers and facilitates follow up conversations with customers on Consumption both strategically and operational, and to accelerate delivery or prevent delivery delays.Demonstrates accountability for the financial health of a project or program (e.g., revenue attainment, accurate forecasting, cost management, and utilization, skills, and capacity planning). Identifies opportunities to accelerate and drive consumption and delivery. Owns and drives backlog risk management. Drives incremental business on top of existing projects and programs through next step proposals, conducts customer discussions related to next stage proposal (NSP) and other opportunities. Engages in the pursuit cycle to ensure deals are structured appropriately. Supports and contributes to rhythm of business (ROB) and Chief Financial Officer (CFO) forecasting. Closure Contributes across areas, regions, and/or world-wide levels to share knowledge, support others (e.g., Ready), and impact industry. Drives development and delivery of readiness programs (e.g., workshops, conferences).Drives timely project closure by ensuring completion of project sign off tasks (e.g., system closeout updates, deletion of customer data, Deliverable Acceptance Form). Drives incremental process improvement by reflecting on and broadly sharing lessons learned (e.g., leading transformative projects, sharing stories with executives, developing case studies). Creates and suggests improvements to intellectual property (IP), provides feedback to managers on team member performance, and conducts closeout interviews with team members. Contracting Oversees process for customer and partner resources (e.g., contractors, vendors) by providing input in partner briefings, partner candidate interviews, and identification and acclimation of partner resources to the team. Oversees negotiation and structuring of fixed-fee subcontractor contracts. Oversees customer contract Amendments, Delivery Acceptance, Proof of Delivery, and Invoicing. Initiation Drives project initiation for projects of extremely high complexity (e.g., high profile, visible worldwide impact, extremely high impact, market making) by driving commitment of delivery resources, assigning resources across workstreams, and creating complex work breakdown structures (WBSs) with delivery team.Balances needs across projects in challenging situations (e.g., scarce technical resources) and collaborates with other groups (e.g., Independent Software Vendors, Global Delivery Center) on integrated planning and organization of onshore/offshore projects. Intellectual Property (IP) Leads others in the use of intellectual property (IP) by providing recommendations for improvement including submitting new IP, contributing to complex IP, and driving standardization across IP ( e.g., statements of work [SOWs], work breakdown structures [WBS] by enforcing use of processes and artifacts with team members. Structures projects considering IP reuse from the beginning. Monitoring and Controlling Manages stakeholder communications with Chief Executive-level executives on project health, issues, and financial performance for large, complex deals throughout entire project lifecycle, tailoring communications to the audience, anticipating stakeholder requirements and adapting the plan accordingly. Establishes formal rhythms to ensure tracking and maintenance of customer deliverables and collect and report status with all important stakeholders. Produces executive summaries and presents to executive audiences.Orchestrates and oversees a broad range of project metrics on the largest, most complex projects with extremely high visibility (e.g., Vice President-level, global impact) through others. Proactively ensures adherence to key performance indicators (KPIs) and provides strategic direction to drive success and adapts to high-impact changes throughout project lifecycle.Ensures timely completion and quality of deliverables (e.g., documents) and tracking of agreed upon metrics across the largest, most complex, and critical projects by applying quality management techniques for collecting data (e.g., benchmarking, interviews), monitoring output and implementing corrective action while proactively ensuring time and resources needed to mitigate quality risks. Manages Conditions of Satisfaction (COSs) to create required deliverables. Contributes across projects to provide peer guidance where needed.Discusses and confirms customer change control at kickoff, anticipates changes and proactively addresses by probing to ensure change can happen smoothly early in the process. Tests process before initiating formal change.Oversees and proactively manages risks and issues within and projects of extremely high complexity, leveraging previous experience and subject matter expertise to evaluate trends in risks and optimize mitigation strategies across projects for high-impact risk scenarios using qualitative analyses (e.g., probability, impact, urgency) mitigation plan for high impact/probability risks. Leads critical recoveries and engages in resolving escalations across other critical projects and ensures tools are updated. Manages issue closure as a high priority and utilizes contingency planning to proactively respond when risks become issues.Manages finances for high-impact projects with large, complex scopes and budgets by balancing funding and resources across workstreams, performing deep analyses, and leveraging success expectations experience and expertise. Proactively aims to reduce success expectations and improve delivery margin without impact to quality or customer experience and understands impact of decisions on the broader business (e.g., profits and losses [P&L], accrual-based accounting). Planning Oversees and provides input into the development of detailed project management plan to drive predictable delivery for the largest, most complex, and critical projects, leveraging deep expertise and experience and to drive scope, resources, and Microsoft project schedule in alignment and collaboration with customer plan. Drives overall strategy for project delivery and trains Microsoft and customer teams to proactively manage change as needed. Ensures use of baselining, resource load balancing, and application of work effort, dependency management, contingency planning, and utilization of software (e.g., Timeline).Establishes clear expectations and accountabilities (e.g., reconfirm scope, Responsible-Accountable-Consulted-Informed matrix) with all project team members (e.g., consultants) and stakeholders, as well as other Consulting Project Managers, for teams of high complexity by leading internal and external kick-off meetings (e.g., sales to delivery handoff, formal kick-off meetings) and may act as a lead project manager. Proactively engages broad set of internal and external stakeholders, including those who are impacted by project scope/outcome, but not directly involved (e.g., Enterprise Operating Unit, India Global Delivery, customer stakeholders) and engages subject matter experts in holistic planning activities, including team validation. Presales Leads pre-sales process for extremely high-impact projects by articulating the business value proposition associated with the project/change, evaluating associated complexities and risks to ensure feasibility of commercial offer, and reviewing work of peers for quality. Participates in review of proposed scope and assists in developing Statement of Work (SOW), Work Breakdown Structu" It ends abruptly due to truncation. We have to preserve all substantive information; we cannot invent missing parts. The text ends mid-sentence: "Work Breakdown Structu". We should keep that as is? Probably we should keep the text as given, not truncate further. We'll include that incomplete sentence as is. Now we need to split into list items. Could just make each sentence separated by period as an item. However some sentences have internal periods like "e.g." which would cause false splits. Safer to split by periods that are followed by space and capital letter? But we can't implement complex logic. Simpler: treat each line break as separate item? The original text has no line breaks except after some headings like "Account Delivery Management". Actually the text includes headings like "Account Delivery Management", "Business Growth", "Closure", "Contracting", "Initiation", "Intellectual Property (IP)", "Monitoring and Controlling", "Planning", "Presales". Those are subheadings within responsibilities. We could treat each as a list item heading? But instruction: use
      • for any list of duties/requirements/benefits. Could embed subheadings as inside li? Might be okay. But safer: keep as paragraphs? However instruction says use
        • for any list of duties/requirements/benefits. So we need to make a list. We could make each responsibility sentence as li, and include the subheadings as part of the sentence. Given the complexity, perhaps we can output a
            with each distinct responsibility block separated by double newline? The text has no double newline. Could split by capitalized words that start new sections like "Account Delivery Management", "Business Growth", etc. Those are headings. We could treat each heading as a li containing the subsequent sentences until next heading. Let's attempt to parse manually. I'll copy the responsibilities text again and manually segment. Responsibilities text: Lead end-to-end project planning and execution with urgency to accelerate customer time to value, balancing scope, resources, schedule, quality, and security to deliver predictable outcomes for high-visibility engagements. Leverage artificial intelligence and AI-assisted development in project execution to responsibly scale output, accelerate delivery, and improve outcomes for customers. Navigate ambiguous business challenges,

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