Program Director – Outreach Lab Operations

About the role

We are seeking a detail-oriented and experienced Laboratory Program Director to lead and oversee the operational functions of our clinical laboratory outreach program. This role ensures the outreach program, and its patient care facilities operate efficiently, safely, and in full compliance with regulatory standards.

Responsibilities

• Oversee daily operations of pre and post analytical managed laboratory services, including phlebotomy, specimen processing, logistics, and reporting.
• Oversee outreach laboratory management and supervisory personnel, including training, scheduling, and performance evaluations.
• Collaborate with medical and administrative staff to support patient care and optimize managed services.
• Maintain SOPs, safety protocols, and documentation required for audits and inspections.
• Manage inventory and procurement of reagents, supplies, and consumables.
• Support budget planning and cost control initiatives.
• Liaison with hospital administration and United WestLabs corporate team.
• Aid in sales efforts and maintain client relationships as needed.

Qualifications

• Bachelor’s degree in medical laboratory science, Clinical Laboratory Management, or related field (master’s preferred).
• ASCP or equivalent certification preferred.
• Minimum 10 years of experience in clinical laboratory operations or physician practice operations management, with at least 3 years in a supervisory or managerial role.
• In-depth knowledge of phlebotomy, clinical testing procedures, lab information systems (LIS), and regulatory compliance.
• Strong leadership, communication, and organizational skills.

Preferred Skills

• Familiarity with high-volume testing environments and automation technologies.
• Ability to lead change and foster a culture of quality and accountability.

Pay

Salary Range - $125,000.00 - $200,000.00

Schedule

On-site