Program Director of Parenting Support Services

About the role

Bridges Healthcare, Inc. is seeking a Parenting Support Services Program Director for their Family Centered Services Division in New Haven.

Responsibilities

• Provide leadership and oversight of the PSS program
• Ensure compliance with agency policies, evidence-based practices, and grant requirements
• Oversee quality improvement, outcomes tracking, and RBA reporting
• Support program development, grant activities, and service expansion
• Maintain accurate program documentation and data systems
• Supervise, coach, and evaluate Parent Educators and assigned staff
• Coordinate supervision, staff meetings, training, and case consultation
• Aid with hiring, onboarding, and staff development
• Support accreditation and fidelity requirements for parenting models
• Oversee referrals, case assignments, waitlists, and communication with referral sources
• Provide clinical/programmatic consultation and support trauma-informed, family-centered services
• Ensure timely documentation, assessments, and provider communication
• Maintain confidentiality and ethical standards
• Build partnerships with DCF, schools, healthcare providers, and community agencies
• Represent agency in meetings, outreach, and collaborative initiatives
• Communicate with referral partners and stakeholders

Qualifications

• Master's degree in Social Work, Psychology, Counseling, Education, Human Services, or related field preferred; Bachelor's degree with significant supervisory experience considered
• Minimum three years of direct service and leadership experience
• Knowledge of child development, trauma-informed care, family systems, attachment, and abuse/neglect prevention
• Experience working with high-needs children and families
• Familiarity with Triple P and/or Circle of Security preferred
• Strong communication, organizational, documentation, and problem-solving skills
• Ability to supervise staff, manage multiple priorities, and collaborate with community partners
• Demonstrated cultural responsiveness and ability to work effectively with diverse populations
• Valid driver's license, reliable transportation on a consistent basis, and ability to travel locally

Benefits

• Competitive pay commensurate with experience
• Medical and Dental with significant employer contribution to the premiums and HSA (if chosen as your plan)
• 403(b) with a generous employer contribution
• Employer-Paid Life Insurance
• Paid Vacation with 22 days to start, paid personal days, paid sick time, paid winter holiday break days, plus 11 paid holidays

Program Description

The Parenting Support Services (PSS) program provides free, in-home parenting education and family support for families with children ages 0–18. Using evidence-based models such as Triple P and Circle of Security Parenting, the program strengthens parenting skills, promotes healthy parent-child relationships, and supports safe, nurturing home environments.

Essential Responsibilities

• Program Administration
• Staff Supervision & Development
• Service Coordination & Oversight
• Community Collaboration

Additional Expectations

• Attend required meetings, trainings and supervision
• Manage schedule independently and effectively
• Perform other duties as assigned by the Director of Community Programs

Company Information

• Bridges Healthcare, Inc. is STAR-LRP AND HRSA Approved
• Some positions may be eligible for loan repayment through these programs

Only candidates whose qualifications meet the requirements of the position will be contacted. No phone calls, walk-ins or third parties, please. We regret that we cannot provide relocation assistance for this position.

Equal Opportunity Employer (EOE)