Program Director III

About the role

The Program Director leads the Chase Center program, an adult residential facility in Waterbury, CT. The program provides assessments, monitors client compliance, and offers evidence-based groups to help clients reintegrate into society.

Responsibilities

• Ensure a holistic approach through collaboration and delegation with staff.
• Promote inclusion and acceptance of diversity and uniqueness.
• Facilitate strengths-based, relational, and trauma-informed approaches.
• Engage referral agents to ensure consistent processes and procedures.
• Develop and administer program policies and procedures.
• Lead recruitment efforts, hire, train, conduct supervision, and evaluate personnel.
• Manage the staff supervision process, including preparation of reports, evaluation, training, development plans, and issue-specific supervision.
• Ensure required staff-to-resident ratios at all times.
• Develop and implement program resources, liaise with funders, and work with local community agencies.
• Evaluate program data to ensure compliance with contractual requirements.
• Manage and facilitate proper record keeping and report writing.
• Direct quality assurance activities as required.
• Develop, record, report, and analyze outcome measures.
• Ensure appropriate medical and mental health treatment, including routine care and medication administration.
• Provide clinical supervision and set high standards for the program's condition.
• Facilitate and manage crisis intervention, hospitalizations, runaways, violent behavior, school problems, and home visit issues.

Qualifications

• A Master’s degree and three years of experience, or a Bachelor’s degree and five years of experience in the social service or criminal justice field.
• Education may be substituted with relevant experience on a one-year-for-one-year basis.
• Three years’ experience in management and supervision of staff.
• Ability to effectively engage and develop collaborative relationships with funders and other stakeholders.
• Exhibits excellent leadership skills including interpersonal, oral, and written communication skills.