Program Director

Responsibilities

• Drives department goals, policies, structures, and processes that support the therapy team in patient care
• Builds and grows Sevita’s in-home therapy line in the Twin Cities, developing referral volume through the partnership with Community Services (CS) and converting IDD adult referrals into active PT, OT, and Speech caseloads
• Recruits, hires, and onboards PT, OT, and Speech clinicians in the Twin Cities to deliver services in the home, scaling the team as referral volume grows
• Rebuilds and staffs the St. Cloud clinic, including hiring clinical and support staff and re-establishing service capacity, while supporting the ABA referral partnership with Northway Academy
• Develops and manages external relationships that drive growth, including Community Services partners, referral sources, payors, and community organizations across both markets
• Partners with leadership on market planning, budgeting, and performance targets as the Twin Cities and St. Cloud operations scale
• Manages new and current patient care assignments to team members, as well as managing team and individual productivity
• Led strategic hiring efforts with interviews and hiring recommendations to the State Director
• Oversees therapy team, including yet not limited to therapists and students/interns, with scheduling, caseload, training, and support
• Audits the therapist's billing process
• Approves payroll for therapy team, including vacation and sick leave, to ensure appropriate coverage
• Completes performance management for the team, including snapshots, coaching, and formal performance management
• Drives engagement for the team by holding team meetings and ensuring a positive culture
• Mentors and develops therapy teams
• Communicate with the marketing team regarding referral needs for each discipline and participation in community events

Qualifications

• Able to lead, develop, and hold quality accountable for licensed PT, OT, and Speech clinicians
• Minimum of 5 years of leadership, operations, or clinical experience in a healthcare setting
• Management experience required
• Pediatric experience preferred
• Clinical background in PT, OT, or Speech at the Master’s level, with active Minnesota licensure (CCCs if SLP), preferred but not required
• Located in or willing to relocate to the greater Minneapolis/St. Paul area, with the ability to travel regularly to St. Cloud (about 60 miles)
• Demonstrated business development and relationship-building skills, with a track record of growing referrals, partnerships, or service volume
• Strong operator who can build a team and stand up new services, comfortable working in a hands-on, startup-style growth environment
• Experience serving adults with intellectual and developmental disabilities (IDD) and/or delivering therapy in home or community-based settings preferred
• Solid understanding of therapy operations and patient care delivery, including caseload, scheduling, and productivity management
• Understands the insurance system for appropriate billing
• Strong leadership and organizational skills
• Effective communication and conflict resolution skills
• Must have advanced technical skills with EMR and Microsoft Excel
• Current driver's license, car registration, and auto insurance