Program Director, Facility Operations

About the role

The Program Director, Facility Operations provides system-level leadership and oversight for Facility Management across MultiCare Health System. This role supports the development and execution of strategic direction, ensuring alignment with organizational priorities, regulatory requirements, and operational performance standards. As a subject matter expert, the leader drives consistency, efficiency, and quality across Building Services, Plant Operations, and Property Management.

Responsibilities

• Establish and execute system-wide strategies for facility operations, standardization, and performance improvement
• Apply broad knowledge of CMS, TJC, OSHA, EPA, NFPA, and other federal, state, and local regulatory agency standards
• Oversee policies, procedures, training programs, and contracted services to ensure consistency and compliance
• Ensure regulatory compliance and continuous survey readiness across all facilities
• Support capital planning, facility upgrades, and minor construction or renovation projects
• Drive workforce planning, talent development, and a culture of accountability and continuous improvement

Requirements

• Bachelor’s Degree in Hospital Administration, Business, Public Administration, or related field (required)
• Master’s Degree (preferred)
• Ten (10) years of technical experience in regulatory compliance, contract administration, routine capital construction, property management, and/or engineering for healthcare or client-service organizations
• Seven (7) years of experience with The Joint Commission standards, including Environment of Care standards and compliance
• Seven (7) years of management or supervisory experience with budget responsibility
• Valid Driver License/Abstract (multiple issuers accepted)
• Certified Healthcare Facility Manager (CHFM) within 3 years of hire date
• PMP and Lean Six Sigma experience (preferred)

Internal candidates not meeting the minimum qualifications may be considered.

Benefits

• Competitive tuition assistance, award-winning residencies, fellowships, and career development
• Generous PTO, Code Lavender, and Employee Assistance Programs
• Resource Groups and outreach programs to foster belonging
• Comprehensive benefits package including medical, dental, and retirement benefits

Pay

The pay scale is $152,443.20 - $219,356.80 USD. Pay is influenced by factors such as skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will reflect the appropriate step on the pay scale based on years of experience.

About MultiCare

Rooted in the local community, MultiCare has partnered with patients, families, and neighbors across the Pacific Northwest for more than 140 years. We value respect, integrity, kindness, and collaboration in caring for patients, communities, and each other. The Pacific Northwest lifestyle offers natural beauty, adventure, and strong community connections.