Program Director, EHR Implementation (Bilingual – English / French Canadian)

Description

We are seeking an experienced and strategic Program Director, EHR Implementation to lead a complex and high-profile healthcare transformation initiative. This role will oversee the deployment of a unified enterprise EHR across a large provincial healthcare environment operating on a single shared instance. The Program Director will serve as the executive leader responsible for end-to-end deployment governance, coordination of multiple implementation teams and subcontractors, customer executive engagement, operational readiness, and measurable program outcomes. The ideal candidate combines large-scale healthcare IT deployment expertise with exceptional leadership, communication, and change management skills in both English and French Canadian. This role requires a leader who can balance strategic oversight with operational execution while ensuring evidence-based best practice workflows, adoption, quality, compliance, and stakeholder alignment across a highly matrixed environment. This is a transformational leadership opportunity to help shape the future of healthcare delivery through one of the most significant enterprise EHR initiatives in the industry. The Program Director will play a critical role in enabling operational transformation, improving caregiver experience, and supporting better patient outcomes at scale.

Requirements

• Bachelor’s degree in Healthcare Administration, Information Systems, Business, Nursing, or related field
• 5+ years of progressive leadership experience managing large-scale healthcare IT or EHR implementations
• Proven experience directing enterprise or multi-organization EHR deployment programs
• Demonstrated success managing complex vendor and subcontractor relationships
• Executive-level presentation and facilitation experience
• Strong knowledge of healthcare operations, clinical workflows, and healthcare transformation initiatives
• Experience leading governance and steering committee structures
• Exceptional organizational, communication, negotiation, and leadership skills
• Fluency in both English and French Canadian (written and verbal)
• Ability to travel extensively as required by the program

Preferred Qualifications

• Experience deploying enterprise EHR solutions within large public healthcare systems
• Knowledge of integrated care delivery models and enterprise workflow standardization strategies
• Familiarity with evidence-based content governance and change management methodologies
• PMP, PgMP, Prosci, Lean, Six Sigma, or related certifications
• Clinical or operational healthcare background preferred

Leadership Competencies

• Executive presence
• Strategic thinking
• Political and organizational awareness
• Complex stakeholder management
• Program governance expertise
• Operational discipline
• Collaborative leadership
• Customer-centric mindset
• Ability to lead through ambiguity and transformation
• Strong facilitation and conflict resolution capabilities

Success Measures

• Achievement of program milestones and deployment timelines
• Executive and customer satisfaction
• Successful governance and risk management
• Workflow standardization and adoption metrics
• End-user readiness and stabilization outcomes
• Financial and operational performance against program objectives
• Quality, compliance, and patient safety outcomes
• Team engagement and leadership effectiveness

Hiring Salary Range

$90,000-120,000 per year. Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

Benefits

• Competitive employee benefits including but not limited to health, dental, & vision insurance
• Profit sharing trust and 401(k)
• Tuition reimbursement
• Generous paid time off, sick days, personal time, and paid holidays

Schedule

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.