Program Director

About the role

The Department of Child Services supports Indiana's mission to protect children and strengthen families. The Program Director role involves preparing documents for administrative hearings, responding to inquiries, and assisting with various tasks.

Responsibilities

• Maintain key performance indicators to ensure program effectiveness.
• Develop, update, and monitor policies and procedures related to the program area.
• Answer customer questions about program policies and procedures.
• Clarify and interpret policies and procedures as a technical consultant.
• Prepare and disseminate monthly and annual program reports.
• Monitor compliance and make recommendations to improve efficiency.
• Prepare training materials and train agency employees on program requirements.
• Deliver communication plans and serve as a liaison between agency and other state/federal agencies.

Qualifications

• Working knowledge in program subject matter obtained through experience and/or education.
• Specialized knowledge of program area including pertinent rules and regulations.
• Ability to implement new principles and policies and discern any far-reaching implications.
• Ability to communicate effectively.
• Ability to apply general rules to specific problems to produce answers that make sense.
• Ability to work effectively with a wide variety of stakeholders.
• Working knowledge of accounting and budget principles.
• Ability to perform essential functions with or without reasonable accommodation.

Benefits

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
• A wellness rewards program.
• A health savings account with employer match.
• Two (2) fully-funded pension plans.
• A robust, comprehensive program of leave policies.
• Group life insurance.
• Free parking for most positions.
• Free LinkedIn Learning access.