Program Director
About the role
The Rohingya Culture Center (RCC) is a vital resource for the city's growing Rohingya refugee population, offering language classes, employment support, youth programs, and access to social services.
Responsibilities
- Manage staff members across several programs, providing day-to-day operational oversight and ongoing leadership support.
- Ensure compliance with all applicable regulations, funder requirements, and internal policies.
- Plan and organize program-specific events, organizational events, and advocacy efforts.
- Develop and implement internal systems to streamline workflows, improve accountability, and support organizational growth.
- Serve as a key advisor and direct support to executive leadership; manage calendars, communications, stakeholder engagement, and high-level administrative tasks.
- Mediate interpersonal and operational challenges and maintain a productive and collaborative team culture.
- Direct all HR functions including hiring, onboarding, payroll (ADP), benefits coordination, employee relations, and timekeeping systems.
- Support fundraising efforts and develop ideas to assist in growth of the organization.
- Plan and facilitate staff meetings, board meetings, and organizational collaborations, driving strategic initiatives.
- Plan and facilitate staff meetings, board meetings, and organizational collaborations, driving strategic initiatives.
- Support long-term planning and infrastructure development for organizational sustainability.
- Add additional administrative duties as needed.
Requirements
- Bachelor’s degree in Nonprofit Leadership, Social Services, or a related field.
- 2 - 4 years of relevant work experience.
- Experience working with refugee and/or immigrant populations.
- Bilingual strongly preferred.
Qualifications
- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
- Demonstrated success working and communicating effectively in a multicultural environment.
- Self-starter with excellent problem-solving skills combined with the proven ability to multitask, prioritize duties, and manage time effectively.
- Able to manage confidential information properly and securely.
- Excellent attention to detail, especially when working with data, forms, and reports.
- Proficiency in Google Suite, Microsoft Office, Salesforce, and experience using a CRM.
Benefits
- 401(k)
- Company parties
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
Pay
$50,000
Schedule / Duration
40 hours a week
Supervision
Works closely with the Executive Director, Assistant Director, and the Senior Case Manager.
Background
RCC was founded in 2016 in the heart of Chicago’s West Ridge/West Rogers Park neighborhood to meet the needs of the city’s growing Rohingya refugee population. Since 2010, over 600 Rohingya families have resettled in Chicago, and RCC has become a vital resource for them, offering language classes, employment support, youth programs, and access to social services. RCC serves not only the Rohingya but also other refugee and immigrant communities seeking assistance.
Equal Opportunity Employer
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
How to Apply
Interested candidates should submit a cover letter and their resume to maddie@rccchicago.org. Please include "Program Director Application" in the subject line.