Program Director

About the role

We’re looking for a committed and proactive Program Director who is dedicated to patient-centered care and recovery. As the head of the clinic, you’ll play a critical role in serving patients throughout their recovery journey by maintaining and supervising clinical and administrative staff, ensuring regulatory compliance, and guaranteeing operational excellence.

Responsibilities

• Provide Care and Leadership
  • Guide the day-to-day operations of the treatment center, ensuring patients receive high-quality, compassionate care from admission through ongoing treatment.
  • Oversee key clinical and operational functions, including admission, medication services, patient processing, chart preparation, and coordination with community partners.
  • Foster a welcoming, safe, and supportive environment for patients, families, and staff.
  • Address patient concerns, complaints, and grievances with professionalism and empathy.
  • Respond to urgent occupational issues, including after-hours situations as needed.
• Management and Initiative
  • Monitor program performance, analyze operational metrics, and identify opportunities to improve processes and patient outcomes.
  • Manage revenue collection and oversee expenditures to ensure the treatment center operates responsibly within budget.
  • Develop staff schedules that balance patient needs, team well-being, and operational efficiency while minimizing overtime.
• Team Building
  • Oversee staff onboarding and create opportunities for growth, learning, and career advancement.
  • Lead regular staff meetings, case conferences, and intervention discussions that encourage collaboration.
  • Cook up and coordinate internal and external audits, guiding the team through continuous quality improvement efforts.
  • Ensure all team members maintain required licenses, certifications, and continuing education requirements.
  • Partner with Human Resources on recruiting, hiring, employee relations, performance management, and retention to build a strong, engaged workforce.
  • Foster an inclusive and respectful workplace where every team member feels supported and empowered to do their best work.
  • Ensure compliance with all regulatory and accrediting agency requirements while communicating regulatory updates to staff.

Qualifications

• Must have a bachelor’s degree (or higher).
• Must have 2-3 years of management experience.
• Valid driver’s license.
• Professional certifications or licensure related to the role.
• Experience managing substance use disorder treatment programs.
• Leadership experience overseeing operations, compliance, safety, accreditation, and quality of care.
• Experience serving economically and culturally diverse communities.

What BHG Can Offer You

• Work-Life Balance
  • Flexible and predictable schedules.
  • Early in/early out hours.
  • No nights and no Sundays.
  • Generous paid time off.
  • Enjoy holidays off.
• Comprehensive Benefits
  • Medical, dental and vision coverage, plus life insurance and disability protection.
  • Competitive discretionary 401(k) match.
• Recognition and Rewards
  • Quarterly bonus potential.
  • Incentives for certifications or licenses.
• Employee Perks
  • Employee Assistance Program (EAP).
  • Self-care and wellness services.
  • Exclusive discounts on various services and entertainment options.
• Grow With Us
  • Role-based training programs.
  • Developmental opportunities.
  • Clinical supervision hours.
  • Certification support.
  • Career advancement pathways with our leveling program.
  • Tuition reimbursement.

Pay

Pay varies on experience.

Schedule

Monday - Friday 5:00AM - 3PM + On Call