Program Director

About the role

The Program Director oversees assigned Beacon locations to ensure company goals, budgets, and clinical effectiveness targets are met. They support Care Team Managers by ensuring adequate staffing and resources for high-quality care and keep department heads informed of staffing, compliance, and operational concerns.

The Program Director plans and co-chairs monthly staff meetings, ensuring agendas are coordinated and documentation is filed. They ensure the consistent application of policies and procedures, monitor Care Team Managers' workload, and review incident reports for timely submission to regulatory agencies.

Additional responsibilities include communicating with regulatory agencies, assisting the compliance department with corrective action plans, managing Census, payroll costs, and EBITDA targets, ensuring accurate time-and-attendance reporting, and managing staffing needs. The Program Director oversees new employee orientation and training compliance, addresses personnel issues with HR, Compliance, and Executive Leadership, provides feedback on performance reviews, and manages the DSP leveling program.

The role ensures individual protection, personal care, and participation in skill-building activities, maintains accurate records, and performs ongoing audits of Beacon location(s) operations.

Responsibilities

• Oversee assigned Beacon locations to meet company goals, budgets, and clinical effectiveness targets.
• Support Care Team Managers by ensuring adequate staffing and resources for high-quality care.
• Keep department heads informed of staffing, compliance, and operational concerns.
• Plan and co-chair monthly staff meetings, ensuring agendas are coordinated and documentation is filed.
• Ensure consistent application of policies and procedures.
• Monitor Care Team Managers' workload and review incident reports for timely submission to regulatory agencies.
• Communicate with regulatory agencies and assist the compliance department with corrective action plans.
• Manage Census, payroll costs, and EBITDA targets.
• Ensure accurate time-and-attendance reporting and manage staffing needs.
• Oversee new employee orientation and training compliance.
• Address personnel issues with HR, Compliance, and Executive Leadership.
• Provide feedback on performance reviews and manage the DSP leveling program.
• Ensure individual protection, personal care, and participation in skill-building activities.
• Maintain accurate records and perform ongoing audits of Beacon location(s) operations.

Requirements

• Bachelor’s degree in human services preferred.
• Minimum of two (2) years of previous management or supervisory experience in a residential care environment.

Work Environment

This is a full-time on-site position requiring regular rotation between Beacon locations within the assigned caseload. While performing the duties of this job, the employee regularly works in a typical home setting or in the community at various stores, restaurants, entertainment venues, etc.

Work may involve the treatment of non-cooperative individuals with psychosocial problems and needs, or chronic and acute health problems.

Travel

This position requires up to 80% of day travel.