Program Director

About the role

The Program Director plays a crucial role in overseeing a program designed to serve at-risk youth and families, fostering high-quality services and community partnerships.

Responsibilities

• Meet program contract deliverables and ensure compliance with policies and procedures.
• Create and maintain program budget and prepare presentations and training materials.
• Work with other organizations to build community partnerships and foster outreach opportunities.
• Analyze financial and statistical reports to assess budget status and take preventive measures.
• Supervise Lead Clinicians and clinical services, including individual, family, and group therapy.
• Hire and manage staff, ensuring they have the necessary qualifications and licenses.
• Provide coaching, counseling, and training to promote optimal performance.
• Ensure staff performance is evaluated regularly and corrective actions are taken as necessary.
• Maintain an internal policy and procedural manual aligned with state licensing requirements, program policies, and agency procedures.
• Train staff in program data collection and ensure accurate input into Salesforce database.
• Maintain open communication with leadership and complete significant incident reporting.
• Conduct monthly quality assurance tasks and participate in staff meetings.
• Monitor Salesforce for compliance with data collection requirements.

Qualifications

• Required: Bachelor’s degree in business administration, nonprofit management, human services field, or related field; 2 years of leadership and management experience; 5+ years of experience working with at-risk youth and families; Mental Health First Aid certification within 3 months of employment.
• PREFERRED: Master’s degree in business administration, human services field, counseling, or related field.
• Valid Texas Driver’s license with a clear driving record and reliable transportation.
• Pass a pre-employment drug screen and criminal background check.
• Ability to communicate effectively in English and work in a fast-paced environment.