Program Director, Annual Giving

Job Summary

The Program Director, Annual Giving, is a member of the Experience & Engagement program and reports to the Associate Vice President, Philanthropy. The Experience & Engagement program is responsible for broad-based donor acquisition and renewal; donor communications; donor marketing; and a robust pipeline of events. The Program Director, Annual Giving, collaborates with departmental leaders and implementing partners to increase annual support through strategic directed response and retention initiatives. The Program Director, Annual Giving, leads high-impact and innovative direct response and digital fundraising and serves as a strategic thought partner to Philanthropy’s senior leadership team. The Program Director, Annual Giving, leads a team responsible for growing annual fund revenue and donor participation through direct mail, digital marketing, online giving, and patient-family engagement efforts.

Responsibilities

• Set and deliver on ambitious year-over-year revenue and participation goals for individual annual fundraising.
• Lead strategic planning for near- and long-term program performance.
• Actively measure effectiveness of strategies and evolve as needed.
• Partner on broad-base patient family fundraising initiatives through direct response.
• Grow current program and drive new ideas that translate the passion of our community into support for our mission.
• Manage staff executing programming and measuring performance.
• Partner across Philanthropy to identify opportunities for integrating and strengthening first-time donor solicitations, retention strategies, and impact reporting.
• Collaborate with colleagues in peer-to-peer, Obliteride, Leadership Annual Giving, Planned Giving, and other teams to optimize donor engagement and increase revenue and participation.
• Lead a program area by establishing and delivering on program priorities and goals.
• Partner with leadership, collaborators in Philanthropy and other departments, and/or external partners to manage and grow a key program within Philanthropy.
• Lead the strategy and operational execution of the program, including setting strategic objectives and performance metrics.
• Convene and align stakeholders, identify opportunities to advance the program, and anticipate and mitigate obstacles.
• Collaboratively evaluate relevant Philanthropy operations and systems; provide strategic direction and oversight on process improvements.
• Mobilize and oversee implementation of new initiatives and maintain/expand current program; stay abreast of and incorporate industry and organizational best practices.
• Serve as a Philanthropy liaison, representing interests to other Fred Hutch departments (such as Finance, Office of Sponsored Research, Director’s Office, scientific or clinical divisions, Marketing & Communications, or Office of General Counsel) and external organizations.
• Advance information exchanges among leaders of various organizations and vendors to shape structures and systems that help Philanthropy innovate.
• Build trusted relationships to work effectively across multiple teams.
• Serve as a leader of others, leader of a program, and may include responsibility or oversight of a fundraising initiative or fundraising-enabling program.

Qualifications

• Bachelor’s degree or equivalent experience.
• Eight years related experience including at least two years managing a team.

Preferred Qualifications:

• Demonstrated experience conceiving, planning, and executing broad-base fundraising strategies and programs.
• Experience cultivating patient family / grateful patient donors and prospects.
• Experience using donor journey mapping or similar frameworks for moving audiences from initial awareness to sustained engagement and support.
• Experience in nonprofit, research, or health care environment with campaign planning or campaign implementation experience.
• Excellent written, verbal, and interpersonal communication skills.
• Highly developed organizational and information management skills.
• Strong attention to a high level of detail and quality of work.
• Proven ability to manage and prioritize multiple key initiatives concurrently with the ability to adjust to emerging priorities.
• Ability to build relationships and work collaboratively within a complex organization.
• Advanced proficiency in Microsoft Office Suite and experience with a CRM, Raiser’s Edge/RENXT, or related fundraising software.
• Ability to handle and respect confidential and sensitive information.

Some travel and weekend and evening work will be required.