Program Data Clerk
Ogletree Deakins · Greenville, SC · 1 wk ago
OTHRFull-time
About the Role
The Program Data Clerk provides essential operational and administrative support for a high-volume, high-priority client program within Knowledge & Innovation Premium Services. This role ensures accurate and timely data entry, systematic file and document management, and a range of administrative tasks that keep a complex, fast-moving program running smoothly. The ideal candidate is organized, dependable, and comfortable working across multiple systems with minimal supervision.
Responsibilities
- Data Entry & Records Management
- Enter, update, and maintain data accurately across program systems, including Smartsheet, iManage, and SharePoint, ensuring records are current and consistent.
- Review data for completeness, flag discrepancies, and coordinate corrections with team members to preserve data integrity.
- Organize and categorize data to support efficient retrieval by attorneys, program staff, and other stakeholders.
- Generate basic reports and data exports as requested to support program operations and reporting needs.
- File & Document Management
- Create, maintain, and organize matter and program file structures in iManage and SharePoint in accordance with established naming conventions and protocols.
- Upload, index, and file documents accurately to ensure proper version control and accessibility.
- Assist with document retrieval requests and support audits of file organization as needed.
- Identify and escalate filing issues or structural inconsistencies to the appropriate team lead.
- General Administrative Support
- Provide day-to-day administrative assistance to the Premium Services team in support of client program operations.
- Communicate with internal team members to gather information, confirm data requirements, and coordinate routine tasks.
- Track task status and deadlines in Smartsheet or other program management tools as directed.
- Perform other duties as assigned.
Requirements
- 1+ year of experience in data entry, document management, or administrative support; law firm or legal services experience a plus.
- Proficiency with Microsoft 365, including SharePoint; experience with Smartsheet or iManage preferred.
- Typing speed of at least 50 words per minute with a high degree of accuracy.
- Strong attention to detail with the ability to identify errors, inconsistencies, or missing information in data sets.
- Familiarity with document management best practices and file naming conventions.
- Ability to manage competing priorities and meet deadlines in a high-volume environment.
- Collaborative communication style and comfort working within a close-knit, service-oriented team.
- Familiarity with data privacy standards and backup procedures, especially when handling sensitive or proprietary information.
- Strong organizational skills for managing multiple data sets, spreadsheets, or entry queues.
- Strong written communication skills, especially when working with internal teams.
- Basic customer service skills, particularly when responding to data requests or updating client records.
Benefits
- Paid Time Off
- Paid Sick Leave
- 401(k) matching program
- Profit Sharing
- Paid Holidays
- Paid Parental Leave
- Affordable Health and Life Insurance, including Dental & Vision coverage
- Health Savings Account / Flexible Spending Accounts to help offset the cost of dependent care and/or health care expenses
- Tuition Reimbursement
- Employee Assistance Program
If you have questions, please email Megan Becker at megan.becker@ogletree.com with “Data Clerk” in the subject line.