Program Coordinator – Youth Crisis Stabilization

BrightPath is opening a new short-term crisis stabilization home in the Twin Cities metro this September, and we're hiring the Program Coordinator who will help run it from day one. This is a hands-on leadership role. You are not behind a desk — you work five direct care shifts a week, in ratio, alongside the team you're training. You'll know every young person in the home because you're in it with them. Because the program is new, you get something rare: a chance to build the routines, the medication systems, and the documentation habits correctly the first time, instead of inheriting someone else's shortcuts. About The Program Two-bed, 245D-licensed residential crisis stabilization home serving youth on DD or CADI waiversShort-term by design — the county length-of-stay target is 90 days, and transition planning starts at intakeReferrals come through the Metro Crisis Coordination Program (MCCP) for the seven-county metro regionAcuity-based staffing from 1:1 to 3:1, with 24/7 awake coverageLocated in Anoka or Ramsey County (site being finalized) Who You'll Serve We would rather tell you now than have you find out in week three. The young people referred here are in real crisis — losing a placement, boarding in a hospital, or at risk of commitment. Presentations commonly include physical and verbal aggression, self-harm and suicide risk, elopement, and property destruction. Many carry trauma histories and co-occurring diagnoses. They are also kids who need meals cooked, rides to school, someone to notice when a medication isn't working, and an adult who stays calm. That is the job. How This Differs From a Standard Program Coordinator Role In a long-term home, you build a rhythm with the same people over years. Here, you rebuild it every few months. That means: Intake moves fast — you'll set up medication systems, documentation, and daily structure for a new arrival on short noticeBaseline behavioral data matters enormously, because the behavior support plan gets updated every two weeks based on what you and your team recordDischarge is the goal, not a disruption — you'll help prepare the receiving provider so what worked here keeps working thereAcuity is higher and staffing is denser, so your coaching of newer staff happens in real time, on shift What You'll Do Direct care and program implementation Provide direct care and support based on each person's Support Plan and Support Plan AddendumSupport daily cares, ADLs, medical needs, and mental health supportsImplement person-centered programming in alignment with the Support Plan Addendum and Individual Abuse Prevention PlanAssist in developing goals, monitoring progress, and collecting program dataComplete and distribute progress reportsParticipate in interdisciplinary team (IDT) meetings and contribute to care planning and transition coordinationHandle meal planning, grocery shopping, and household supplies, ensuring three nutritious meals daily per licensing standardsOversee site cleanliness and make sure assigned cleaning tasks are completed each shift Health needs and medication management Oversee healthcare coordination, including medication orders, inventory, and Medication Administration Review with the Registered NurseTrack medical appointments, update records in Therap E-MAR via the Pharmacy Message interface, and document after-visit summaries accuratelyReview Medication Administration Records regularly, resolving gaps and missing entriesCoordinate medication reconciliation at intake and prepare medication documentation for dischargeEscalate discrepancies to the nurse and Program Manager promptly Team support and training Train new staff and coach the team on care plans, ADLs, and active treatment plansMaintain house and client binders to agency and licensing standardsWork with centralized scheduling to ensure adequate coverageHelp facilitate regular staff meetings Compliance and documentation Ensure compliance with licensing standards, including quarterly fire and weather drillsDocument program data and daily logs accurately and on timeReview data to confirm each shift has the correct number of entries for the program and staffing ratioFollow up with staff on behavioral incidents and safety concerns, ensuring proper documentation and reportingComplete quality improvement tools and attendance records House budget Allocate Divvy transactions correctly and maintain accurate recordsUpload receipts, verify purchases, and follow budgeting guidelines and authorized-use policies Schedule Full-time, non-exempt. Five in-ratio direct care shifts per week, including a weekend rotation and participation in the on-call rotation. Openness to morning, evening, or overnight shifts as program needs require. Qualifications A minimum of 50 hours of education and training related to human services and disabilitiesExperience supporting a vulnerable population in a healthcare oversight capacityLeadership experience and/or training in disability servicesAbility to collaborate with a team on healthcare needs, care plan management, and IDT coordinationProficiency with electronic documentation; experience with Therap, Google Workspace, or similar systemsMust pass a Department of Human Services background study and maintain qualified statusCurrent valid driver's license and insurance as required by state law Preferred Experience supporting minors or adolescents in a residential settingExperience in crisis, behavioral health, or high-acuity residential programsFamiliarity with 245D standards, the Positive Support Rule, and behavior support plan implementationExperience with Therap E-MAR and pharmacy interfacesExperience opening or standing up a new program What's Behind You Program Manager on site who owns intake decisions, behavior support planning, and crisis response directionClinical Director for case consultation and incident debriefingInternal nursing for medication oversight and individualized health training plansIn-house CPI-certified instructors — staff receive an 11-hour CPI course plus trauma-informed and DBT-informed skills training, well beyond 245D minimumsCentralized recruiting and scheduling — we intentionally over-hire so acuity spikes don't become staffing emergencies Physical Requirements Stand or walk for up to 8 hours per shiftSupport individuals with mobility needs, including transfersLift and move up to 50 lbs infrequentlyBend, kneel, reach, and climb stairs occasionallyImplement approved physical interventions when necessary and maintain a safe environment during behavioral incidents Compensation and Benefits Pay: $30/hour Individual Coverage Health Reimbursement Arrangement (ICHRA) for healthcare; some ICHRA-compatible plans allow HSA and/or FSA contributionsDental and vision insurance through Mutual of Omaha401(k) with 3.5% company matchPaid time off and paid holidaysEmployee Assistance ProgramOngoing professional development, including CPI certificationEmployee recognition programs and team-building events About BrightPath BrightPath was established to enable the freedom to pursue joy by providing quality residential services for individuals with disabilities. We emphasize the benefit of self-determination so that each person has maximum opportunities to exercise choices that guide them on the path to maximum independence — embracing, supporting, and honoring each person's individuality in a setting integrated in the community. Apply Today If you want to lead from inside the work rather than above it, and you want to help build a crisis program the right way from the start, we want to meet you. Help us light the path to a brighter future. BrightPath LLC is an Equal Opportunity Employer. BrightPath is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide a positive and supportive work environment that encourages professional growth and development. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 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