Program Coordinator, Refresh & Rollouts

Responsibilities

• Support assigned customer programs by maintaining project documentation, timelines, status updates, and reporting across ERP systems, customer portals, SmartSheets, and internal tracking tools.
• Create, update, and track purchase orders, change orders, invoices, project budgets, and related financial documentation to support accurate project administration.
• Maintain strong visibility into project status and financial details, and help drive communication, accountability, and issue resolution throughout the project lifecycle.
• Coordinate subcontractor and vendor activities by tracking timelines, deliverables, documentation, and closeout requirements.
• Communicate project updates, documentation needs, schedule concerns, and customer requests to internal teams, customers, vendors, and subcontractors.
• Sustain project lifecycle activities, including data entry, document collection, compliance tracking, closeout packages, reporting, and administrative coordination.
• Maintain accurate and organized project records to support visibility, accountability, and timely decision-making.
• Aid in process improvements that strengthen reporting accuracy, workflow efficiency, and overall customer service.

Qualifications

• Qualifications Required:
• Bachelor’s degree or equivalent combination of education and relevant work experience.
• 1–3 years of experience in project coordination, program coordination, administrative support, customer service, operations, accounting support, or a related role.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
• High attention to detail with the ability to maintain accurate data, documentation, and reporting.
• Strong verbal and written communication skills with the ability to work effectively with internal teams, customers, vendors, and subcontractors.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Ability to learn and use ERP systems, customer portals, project tracking tools, and reporting platforms.
• Customer-focused mindset with strong problem-solving skills and the ability to adapt to shifting priorities.

Preferred

• Experience in construction, signage, manufacturing, facilities maintenance, or project-based service environments.
• Experience working with ERP systems, SmartSheets, CRM tools, or customer project portals.
• Experience supporting project financials, including purchase orders, change orders, invoicing, accounts receivable, and budget tracking.
• Prior experience coordinating subcontractors, vendors, or field-based work.

Benefits

Pay Range: $48,000.00 - $55,000.00 annually

Company benefits include:

• Medical, Dental, Vision coverage options
• Flexible Spending & Health Savings Accounts
• Company paid Life Insurance
• 401k with Employer Contribution
• Generous Paid Time Off program + Holidays
• Career Growth Opportunities and Career Mapping
• Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors