Program Coordinator - NLCP

About the role

Volunteers of America is a national, faith-based nonprofit delivering trauma-informed programming in Chicago, IL. The North Lawndale College Prep initiative supports youth, families, and educators through structured educational and leadership programming.

Program Overview

The North Lawndale College Prep initiative provides civics education and leadership development, life skills education, recreational and sports activities, peace-building and conflict resolution programming, and trauma-informed support. The goal is to create a safe, supportive school environment that empowers youth and equips them with skills for academic and personal success.

Position Summary

The Program Coordinator – NLCP supports youth in the Neighborhood Leadership and Civic Program by facilitating structured programming and maintaining a safe, supportive environment. This role promotes youth engagement and supports their social, emotional, and personal development using a trauma-informed approach.

What You’ll Do

• Create, implement, and adapt structured programming that aligns with program goals and participant needs
• Provide direct supervision and care for participants during program activities and services
• Maintain a physically and psychologically safe environment that supports emotional growth and healing
• Build positive, trusting relationships with participants and staff through consistent support and engagement
• Monitor participant progress and respond appropriately to individual needs under clinical supervision
• Track and maintain accurate, timely program documentation and required data collection
• Report participant progress and program outcomes to supervisors
• Collaborate with VOA Illinois staff and partners to support effective program delivery
• Participate in agency evaluations, studies, or initiatives to improve program practices
• Demonstrate professionalism and actively uphold the mission and values of VOA Illinois
• Exhibit cultural competence while serving clients of diverse backgrounds and commit to expanding knowledge and understanding of different communities and people groups

Work Environment & Schedule

This is a part-time, in-office position averaging 25 hours per week. Physical demands include sedentary work, computer use, and frequent communication with clients, colleagues, and partners involved in client support.

Qualifications Required

• A High School Diploma or equivalent
• Strong communication, collaboration, and de-escalation skills
• Proficiency in Microsoft Office and documentation systems

Preferred

• A Bachelor’s degree in Social Work, Clinical Psychology, or a related field from an accredited college or university
• One year of post-graduate clinical experience, or four years of combined pre- and post-graduate experience
• Experience working with children and adolescents supporting social and academic skill development

Compensation & Benefits

• A competitive benefits package including: 403(b) with employer match, Generous Paid-Time Off, On-Demand Pay, Employee Assistance Program (EAP), and a referral program