Program Coordinator - Night Shift

About the role

At ERC Pathlight, we’re on a mission to change lives—as one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma‑related conditions, we bring innovative, evidence‑based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. As the need for world‑class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

When you join ERC Pathlight, you become part of a team that shows up every day to make a real difference. You’ll work alongside passionate clinicians, dedicated support staff, and mission‑driven leaders who believe in collaboration, growth, and doing the right thing—always. Here, your work matters. Your ideas matter. You matter. If you’re energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here. Come build hope. Come save lives. Come grow with us.

Responsibilities

• Maintains daily program structure by following program schedule
• Completes observation rounds and safety checks as ordered by physician
• Works with patients on de‑escalation and implementing coping skills per treatment plan
• Conducts room searches and luggage searches
• Takes patients out on fresh air breaks and mindful movement exposures
• Provides ongoing bathroom monitoring
• Takes patient vital signs, weights, urine Specific Gravity (may vary by location and program)
• Participates in group facilitation
• Compliant with documentation in EHR for group facilitation
• Supports group outings
• Participates in all meals and snacks with patients as needed per facility
• Provides meal support through coaching and skills per treatment team at eating disorder treatment locations (when not assigned to an eating disorder treatment location, performs other duties as assigned based on program and operational needs)
• Provides administrative support as needed around mealtimes
• Ensures adherence to allergy‑safety system
• Completes all appropriate documentation as needed in compliance with standards (patient observations, meals, events during shift)
• Provides patient transportation as needed for medical appointments (may vary by location and program)
• Supports additional transportation needs, including outings, grocery shopping, or other facility needs
• May provide support for additional food procurement as needed once per week
• Distributes mail and packages daily

Requirements

• High School Diploma or GED (required)
• Valid driver’s license with safe driving record (required at locations operating company vehicles or requiring driving on behalf of the company)
• Washington teammates must hold a state credential (may be pending at time of hire) (required)
• ServSafe certification may be required depending on state and local licensing regulations (required where applicable)
• For PC II: Minimum of one (1) year of direct patient care experience (required)
• For PC III: Bachelor’s degree in behavioral health or related field (required); Minimum of six (6) months of experience in a behavioral health or related field (required)

Qualifications

• Mental Health/Psych Tech or CNA certification (preferred)

Benefits

• Competitive compensation
• Comprehensive medical, dental, and vision coverage
• Generous Paid Time Off
• Parental Leave benefits
• Retirement benefits
• Tuition reimbursement
• A workplace where you feel supported, seen, and encouraged—personally, professionally, and at home

Pay

The compensation range for this position is based upon candidate experience and market expectations. Washington Pay Range: $22.40 – $31 USD.

Schedule

Must be willing and able to work at all ERC Pathlight local sites as assigned; maintain a flexible schedule to meet organizational staffing needs; be available to work weekends and holidays as required; be available to work on‑call shifts based on business needs, in accordance with applicable federal, state, and local labor laws.