Program Coordinator III - 5045

Responsibilities

• Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program
• Supervise three or more employees in the program
• Recruit, train and supervise direct service staff and volunteers
• Administer personnel policies and procedures
• Develop regular communication with building managers for programs supervised; act as liaison with developers, NYCHA and Tenant Association
• Ensure all programs meet contractual goals and reporting requirements
• Monitor program progress and submit all required reports to AVP and VP
• Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current
• Monitor fiscal expenses and analyze fiscal reports monthly
• Hold monthly individual supervision meetings with staff and group meetings as necessary
• Maintain staff performance, including performing case reviews and structured observations
• Participate in, and encourage staff to become involved in, agency events
• Act as liaison with the community including the area community district

Qualifications

• Bachelor’s degree with a minimum of one years’ experience in social services
• Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile, and copier equipment