Program Coordinator I (Dentistry and Veterinarian)

Job Responsibilities

• Plan, organize, and direct the administrative staff, support activities, and daily application processes for the Boards of Dentistry and Veterinarian.
• Supervise the processing of applications and approvals for initial licensing, renewals, reinstatements, and examinations, utilizing applicable databases and systems.
• Track and perform reviews of post-disciplinary processes to ensure compliance and assist with compliance monitoring and record keeping.
• Perform technical and specialized professional and administrative duties related to the business functions of the boards, such as travel documents, purchasing supplies, and reconciliation of funds.
• Cook up the preparation and/or provide administrative support for board meetings, including scheduling meetings, posting updates, setting up the room, posting public notices, arranging for court reporters, and preparing all meeting materials.
• Train, supervise, and lead staff who conduct daily operations for the Boards.
• Perform other functions as assigned, including weekly monitoring the website content for assigned boards, assisting with research requests, FOIA responses, transcribing board meeting minutes, answering questions related to the registration or license processes, and roster requests.

About the Role

The South Carolina Department of Labor, Licensing and Regulation offers an exciting career that supports the Agency's mission to make South Carolina a safe place to work and live. This role provides work-life balance, great benefits, and the opportunity to work with the Boards of Dentistry and Veterinarian.

Requirements

• A high school diploma and relevant program experience.
• Knowledge of principles, policies and practices of office management and relevant laws, regulations, policies, processes and organizational functions.
• Ability to work effectively with staff, applicants, licensees and the public in disseminating and obtaining information.
• Provides quality customer service and communicates effectively both orally and in writing.
• Extensive knowledge of grammatical rules, spelling, language usage, and business formats.
• Ability to exercise judgment and discretion in interpreting and applying policies and procedures with licensees to include non-routine situations.
• Ability to problem-solve, train and supervise licensing staff.
• Computer database, word processing and spreadsheet skills necessary.

Qualifications

• Position works in an office environment with extended periods of sitting and standing.
• May require occasional work outside of normal office hours.
• May be required to lift, carry, move and/or position objects weighing between 20 to 30 lbs.
• Daily filing, data entry, telephone and computer use.

Skills

• Office Management
• Licensing Processes
• Customer Service
• Legal Compliance
• Technical Proficiency
• Training and Supervision

Benefits

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs