Program Coordinator (Davison, MI)

WebMD Health Services is part of the WebMD family, designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships. We provide expert guidance that inspires people to take charge of their health by helping them understand health risks, make smart health care decisions, and take active steps toward living healthier lives.

About the role

The Well-being Program Coordinator will collaborate with a designated client’s health promotion team to deliver well-being programming and face-to-face health coaching to eligible participants, raise awareness of the onsite program, and promote WebMD products and services. This role focuses on client satisfaction, retention, and reference-ability, acting as a customer advocate and point of contact with senior stakeholders to increase participant engagement and maximize value delivered through the WebMD relationship.

Responsibilities

• Program Leadership
  • Lead the planning and execution of onsite wellness initiatives and annual engagement strategies.
  • Develop creative campaigns that increase awareness and participation.
  • Coordinate health screenings, challenges, educational sessions, and special events.
• Health Coaching & Biometric Screenings
  • Provide one-on-one, virtual, and group health coaching.
  • Use motivational interviewing to support sustainable behavior change.
  • Conduct biometric screenings, blood pressure checks, and vision screenings.
• Client Partnership
  • Build trusted relationships with HR, Benefits, UAW, and site leadership.
  • Serve as a wellness advisor by identifying opportunities to improve engagement and program outcomes.
  • Build and support the Well-being Champion Network.
• Project & Data Management
  • Manage multiple projects simultaneously while meeting deadlines.
  • Track participation, analyze trends, and provide recommendations.
  • Maintain accurate documentation and reporting.

What Success Looks Like: Increased employee engagement in wellness programs, strong partnerships with client stakeholders, high-quality coaching experiences, well-executed events delivered on time, and continuous improvement driven by participant feedback and data.

Requirements

• Minimum of a bachelor's degree in a health-related field.
• 2 years of Wellness Coordinator/Health Coaching or similar health and wellness client-facing experience.
• Ability to work independently onsite at client location and manage multiple competing priorities.
• Experience and comfort using Microsoft and Google office products.
• Excellent organizational and time management skills.
• Flexibility to occasionally support early morning, evening, or special event programming, as well as periodic travel to other client locations.
• Must implement and act in accordance with the organization’s information security policies, including handling confidential and sensitive information (including Protected Health Information).

Skills

• Excellent communication and people skills, including the ability to adapt to individual communication styles and client work groups (office and manufacturing environments).
• Solutions-oriented and independent problem-solving mindset.
• Willing and able to occasionally travel out of state to support client or WebMD needs.
• Experience analyzing and interpreting data.
• Demonstrated enthusiasm for interacting with participants.
• Ability to thrive in dynamic, fast-paced settings.
• Proficient with various types of technology and able to accurately enter data into databases, spreadsheets, and other systems.

Preferred Qualifications

• CHES or Certified Health Coach certification.
• Experience conducting fingerstick TC/HDL/GLU screenings, blood pressure measurement, and results coaching.
• Experience delivering health presentations/programming and interacting with participants both in-person and virtually.
• Experience utilizing Canva Pro.
• Experience delivering presentations to small and large groups.

Pay

$41,000 - $43,000

Benefits

• Health Insurance (medical, dental, and vision coverage).
• Paid Time Off (including vacation, sick leave, and flexible holiday days).
• 401(k) Retirement Plan with employer matching.
• Life and Disability Insurance.
• Employee Assistance Program (EAP).
• Commuter and/or Transit Benefits (if applicable).

Eligibility for specific benefits may vary based on job classification, schedule, work location, and length of employment.