Program Coordinator
About the role
Position Purpose: The Program Coordinator serves as administrative and operational support for assigned data center commissioning projects for a particular client. This role supports and coordinates various aspects of complex commissioning projects to ensure on-time/budget delivery and client satisfaction. This is NOT a technical field role, success requires strong project management, financial acumen, team relationship skills.
Company Description: Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.
Responsibilities
- Process administrative requests; maintain project records; support program coordination; ensure compliance with company policies and procedures.
- Monitor and reconcile project budgets; track costs and expenditures; identify budget variances and cost overruns; ensure accurate project profitability tracking; prepare financial reports for leadership and clients.
- Understand project schedules maintained by PM; monitor project progress against SoW and milestone schedule; maintain communication for project activities across technical teams and sub-consultants.
- Support organization of project files and folders; ensure accurate project records; support project closeout and lessons learned documentation.
- Develop monthly project status reports; support development of reports for leadership and clients; track key performance indicators; identify trends and issues.
- Support client / team meetings and workshops - invites and minutes; prepare meeting agendas and materials; track meeting decisions and action items.
- Work with technical Project Managers/Commissioning Managers on milestone / task assignments; communicate assignments and scheduled work.
- Support change order proposals and workflow; track status of pending and approved change orders.
- Enter sales leads into Salesforce and support with proposal development; manage proposal process.
- Support standardized processes and deliverables; collaborate with other Program Managers on cross-program issues.
Requirements
- Bachelor's degree in Business, Operations, Project Management, Engineering, or related field (or equivalent work experience).
- 3+ years of project coordination, operations, or business coordination experience.
- 3+ years coordinating project budgets, schedules, and financial tracking.
- 2+ years in a fast-paced, technical environment (data center, commissioning, or similar).
- Experience with change order management and contract administration.
- Experience with client program management and stakeholder communication.
- Experience with proposal development and pricing.
- Working knowledge of the commissioning process (Pre-Design, Design, Commissioning, Post-Turnover).
- Experience in AI tools such as Gemini Notebook, chat agents, and/or agent builders.
Skills
- Excellent project coordination and organizational skills.
- Strong financial acumen and budget management.
- Excellent written and verbal communication skills.
- Proficiency with project management tools (Smartsheet, Microsoft Project, or similar).
- Proficiency with financial tools (Excel, accounting software).
- Ability to manage multiple priorities simultaneously.
- Problem-solving and critical thinking skills.
- Ability to work independently and take initiative.
- Attention to detail and accuracy (especially financial).
- Strong analytical and problem-solving skills.
- Great PC and Microsoft Office skills (Word, Excel, PowerPoint).
- Ability to navigate through a variety of computer applications.
- High level of professionalism and integrity.
- Excellent typing skills.
- Data center operations or commissioning program management.
- Smartsheet or similar collaborative project management tools.
- Google Workspace (Docs, Sheets, Drive).
- Consulting or professional services environment.
- Background in PMO (Project Management Office) or program coordination.
- Contract administration and legal document