Program Coordinator

About the role

The Osher Lifelong Learning Institute (Institute) at the University of Wisconsin Milwaukee (UWM) is a program at the School of Continuing Education (SCE) designed for adults who share a love of learning. Members enjoy innovative and enriching programs around shared interests. Programs on a variety of topics are held at the UWM Hefter Conference Center and offsite, throughout the community. The Institute currently offers more than 500 programs to over 2,000 members annually, including day tours and extended travel.

Responsibilities

• Program Management (40%)
  • Work with Institute Director and volunteer committees to develop and expand the number of program offerings including short courses, talks, and field trip style Go-Explore programs.
  • Research and identify lecture presenters within the areas of member interest.
  • Assist with facilitating in-person courses including greeting members, introducing presenters, managing technology, and facilitating discussion.
  • Attend monthly committee and subcommittee meetings and provide support and guidance to volunteer committees.
  • Lead Go Explore tours and day trips throughout the region when needed and assist with long distance travel as needed.
  • Work independently and take initiative when appropriate.
• Program Support (50%)
  • Manage, monitor, and respond to program inquiries from current and prospective members.
  • Provide regular reports and updates to institute volunteers to support their program planning.
  • Coordinate with SCE Marketing Team, Go Explore Committee volunteers and Osher staff on development and distribution of institute program catalog three times per year.
  • Work with programming volunteers to recruit, train and evaluate program presenters.
  • Supervise work of other program support personnel when needed.
  • Attend and support Institute special events.
• Other Expectations and Responsibilities (10%)
  • Collaborate with other SCE staff members.
  • Support the mission and priorities of SCE.
  • Attend SCE meetings and functions.
  • Other duties as assigned.

Requirements

• Bachelor’s degree
• Three years of related professional experience
• Excellent customer service skills
• Evidence of training in adult education and/or work experience with older adults
• Demonstrated experience in program development, implementation, and evaluation
• Evidence of strong organizational planning and problem-solving skills
• Evidence of excellent communication skills, including experience in public speaking
• Demonstrated proficiency working within a Microsoft Office environment
• Ability to maintain flexible hours including occasional nights and weekends to support Institute programs

Qualifications

• Master’s degree preferred
• More than three years program or project management experience preferred
• Three years or more experience working with older adult population
• Degree or coursework rich in liberal arts curriculum
• Experience managing volunteers

Pay

$57,000 – $62,000 (Final salary offer will be determined based on qualifications and experience)

Schedule

Flexible hours required, including occasional nights and weekends to support Institute programs.