Program Coordinator

About the role

The Program Coordinator for College Success Starts Here (CSSH) supports the implementation and daily operations of academic enrichment, college and career readiness, and student-success programming for middle and high school students. Under the direction of the Student Program Manager, the Coordinator oversees student participation, academic support, instructional coordination, family communication, program logistics, data management, and special activities. This position requires strong organization, initiative, accountability, and the ability to work independently in a fast-paced, student-centered environment.

Responsibilities

• Coordinate Saturday sessions, tutoring, workshops, college and career activities, field experiences, and summer programming.
• Manage program schedules, student rosters, classroom assignments, materials, transportation, meals, and activity logistics.
• Monitor student attendance, academic progress, participation, and program retention.
• Identify students requiring academic or attendance intervention and coordinate appropriate follow-up.
• Coordinate instructors, tutors, student employees, volunteers, and other program personnel.
• Maintain accurate student records, attendance, participation data, and required program documentation.
• Assist with student recruitment, enrollment, orientation, and retention.
• Prepare attendance, participation, progress, and program reports.
• Communicate regularly with students and parents regarding expectations, attendance, academic concerns, and upcoming activities.
• Coordinate college visits, career exploration, leadership activities, family engagement, and special events.
• Support program evaluation, grant reporting, compliance, and performance monitoring.
• Develop positive working relationships with schools, university departments, families, and community partners.
• Serve as an on-site program lead and address operational concerns as they arise.

Qualifications

Minimum Qualifications

• Bachelor’s degree in education, Counseling, Social Work, Psychology, Higher Education, Student Affairs, Public Administration, Business Administration, or a related field; or equivalent relevant experience.
• Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree (per Senate Bill 1310, Florida Senate). A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed: (a) Two years of direct experience for an associate degree; (b) Four years of direct experience for a bachelor’s degree; (c) Six years of direct experience for a master’s degree; (d) Seven years of direct experience for a professional degree; or (e) Nine years of direct experience for a doctoral degree. Related work experience may not substitute for any required licensure, certification, or registration required for the position. Minimum Qualifications that require a high school diploma are exempt from SB 1310.

Preferred Qualifications

• Experience coordinating college-access, tutoring, mentoring, academic enrichment, or grant-funded programs.
• Experience supervising or coordinating instructors, tutors, student employees, or volunteers.
• Experience with student progress monitoring, intervention, retention, and program reporting.
• Knowledge of college admissions, financial aid, scholarships, career exploration, and postsecondary transition.
• Experience working with middle/high school students, academic support, college access, youth development, or student-success programs.
• Strong organizational, communication, problem-solving, and data-management skills.
• Ability to manage multiple responsibilities, meet deadlines, and work independently.
• Proficiency with Microsoft Word, Excel, PowerPoint, Outlook, Teams, and related technology.

Schedule

Ability to work Saturdays, selected evenings, summer programming, and occasional travel.

About the organization

The University of South Florida (USF) is a top-ranked research university serving approximately 50,000 students across campuses in Tampa, St. Petersburg, Sarasota-Manatee, and USF Health. USF is a member of the Association of American Universities (AAU), placing it among the top 3% of U.S. universities. In 2025, U.S. News & World Report ranked USF as a top 50 public university for the seventh consecutive year and among the top 15 best values among public universities nationally. The USF Health Morsani College of Medicine ranks in the highest tier, among the top 16 medical schools in the nation and top 10 among public universities. With $750 million in research funding (2025) and as a top 20 public university for U.S. patents, USF generates an annual economic impact of nearly $10 billion for Florida. USF employs approximately 16,000 people, making it one of the largest employers in the Tampa Bay area. Forbes recognized USF as one of Florida’s best large employers in 2025, ranked No. 1 among the state’s 12 public universities. The university offers a comprehensive benefits package including medical, dental, and life insurance; retirement plan options; employee and dependent tuition programs; generous leave; and hundreds of employee perks and discounts.