Program Coordinator

About the role

The Department of Mechanical Engineering in the College of Engineering, Design and Computing is seeking a full-time individual in a professional exempt position.

Responsibilities

• Provide administrative and academic advising support to prospective, current and transfer students.
• Become knowledgeable of the different aspects of the Mechanical Engineering program.
• Advise students at key points in time to discuss academic progress as it relates to degree requirements and student interests, point out critical deadlines, and gather feedback regarding overall program experience.
• Analyze and evaluate the needs of the student, accurately assess each situation, determine appropriate information and referrals, exercise discretion to resolve issues, and tailor messaging to fit each unique situation.
• Coach students through academic difficulties, developing a growth mindset and improving academic beliefs and behaviors to achieve success.
• Direct students to resources within the University that provide assistance in making career and academic major choices.
• Maintain office hours and provide students with relevant alternatives for support.
• Track and monitor student success and satisfactory academic progress, including students’ probation/suspension status, registration and exceptions to policy requests.
• Oversee advising documents and manage degree audit documentation.
• Acquire an in-depth understanding of program requirements and curriculum progression for mechanical engineering.
• Seek to continually assess and improve the level of advising within the department and work to implement campus-level advising initiatives.
• Aid students with degree planning including the graduation plan to ensure all program requirements are met for graduation.
• Collaborate with student resource offices to support student success initiatives, such as new and transfer student orientations, peer-mentoring, tutoring, internships, scholarships, and career services.
• Contribute to the development and dissemination of information for sessions and workshops for new freshmen, transfers, non-traditional, veteran and international students.
• Serve as department representative for campus programs and university-wide services relevant to student success.
• Contribute to the development of a standardized communication plan for prospective students.
• Oversee application for graduation.

Qualifications

• Bachelor’s degree in education, psychology, counseling, counselor education, communications, photography or videography, or a relevant field.
• One year of professional experience working directly with students in advising, counseling, mentoring, instructional or, experience in a customer support capacity.
• Demonstrated experience with photography or videography in either an amateur or professional capacity.
• Professional experience with academic admissions and recruitment processes.
• Professional experience with a diverse student population.
• Proven experience working with enrollment management programs that included orientation, probation and suspension, and/or articulation and transfer student initiatives, and/or other recruitment and retention activities.
• Professional experience that demonstrates strong working/operating knowledge of student information system, preferably CU-SIS, and Microsoft Office Suite including: Access, Word, Excel, PowerPoint, and Outlook.
• Previous experience working in an engineering or related STEM program.