Program Coordinator

About the role

The University of Arkansas for Medical Sciences (UAMS) champions being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. This position is an integral part of The Office of Volunteer Engagement and Patient Experience and serves as the central point to provide program support for the Center activities.

Responsibilities

• Maintain group/council rosters and coordinate department meetings and minutes.
• Collaborate with Communications and Marketing to update webpages and social media.
• Manage the Associate Chief Quality Officer’s and Director's calendars.
• Respond to patient/family requests as needed.
• Coordinate special meetings.
• Assist with onboarding process for employees and volunteers.
• Provide support for correspondence as requested.
• Monitor and approve program expenditures ensuring that budget allocations are accurately maintained; prepare or assist in preparation of proposal for funding or funding continuation.
• Responsible for processing accounts payable/receivable.
• Coordinate travel and process travel reimbursements.
• Schedule and follow up on department maintenance and IT needs.
• Compile and prepare reports (i.e. budgets and spreadsheets).
• Collaborate with departments to plan and coordinate events within budget perimeters.
• Responsible for creating purchase requisitions, including follow through to payment of invoices.
• Provide interpretation of applicable rules, laws and regulations.
• Oversee routine office functions, including opening and closing of office daily.
• Serve as department liaison for the Suite.
• Provide working knowledge of departments to answer questions in the absence of team members.
• Provide backup support to other staff as needed.
• Assist with meal ticket distribution and documentation.
• Validate parking tickets for suite visitors.
• Assist volunteers in documenting service hours.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 2 years administrative or program coordination experience.
• Strong customer service skills; high level of written, oral, and interpersonal communication skills.
• Strong technical skills—proficient with MS Office Suite.
• Basic understanding of financial spreadsheets/budget preparation.
• Attention to detail; good judgment; critical thinking skills.
• Enthusiastic about helping others.

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family.
• Holiday, Vacation and Sick Leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement: Up to 10% matched contribution from UAMS.
• Basic Life Insurance up to $50,000.
• Career Training and Educational Opportunities.
• Merchant Discounts.
• Concierge prescription delivery on the main campus when using UAMS pharmacy.

Pay

Commensurate with education and experience.

Schedule

• Regular
• No sponsorship available.

Physical Activity

• Constant: Hearing, Manipulate items with fingers (including keyboarding), Sitting, Standing, Talking, Walking
• Frequent: Hearing, Manipulate items with fingers (including keyboarding), Sitting, Standing, Talking, Walking
• Occasional: Crouching, Kneeling, Lifting, Pulling, Pushing, Reaching, Repetitive Motion, Stooping

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.