Program Coordinator

About the role

Make a Difference in Your Community Are you passionate about helping individuals and families overcome challenges and build greater stability? Do you enjoy connecting people with resources, developing meaningful community programs, and seeing the direct impact of your work? We are seeking a compassionate, organized, and community-minded Program Coordinator to join our Orrville Service Center team. In this role, you will be on the front lines of community service, helping individuals and families identify solutions to critical needs while connecting them with programs, resources, and opportunities that can make a lasting difference.

Why This Role Matters This isn't simply a desk job. It's an opportunity to become a trusted resource for your community. Every day may look a little different. You might help a family connect with urgently needed resources, coordinate a seasonal assistance program, collaborate with a local organization, manage food pantry activities, or help develop a new program in response to an unmet community need. Through it all, you'll help create connections that give individuals and families hope, resources, and a path toward greater stability. If you're looking for meaningful work where you can see the difference you make, we'd love to hear from you. Join our Orrville Service Center team and help strengthen the community, one person and one family at a time.

Responsibilities

• Serve as a primary staff contact for individuals and families seeking assistance.
• Implement and promote programs such as mentoring, advocacy, resource referral, and community linkage.
• Educate and assist individuals and families as they identify challenges, problem-solve, and work toward successful solutions.
• Coordinate follow-up services and maintain accurate client records, tracking information, statistics, and program documentation.
• Assist with food pantry services, financial assistance, and other social services provided through the Service Center.
• Build awareness of Service Center programs throughout the community.
• Identify individuals and groups who may benefit from available programs and services.
• Collaborate with the Service Center Director and community agencies to provide educational opportunities, resources, and services.
• Help identify emerging community needs and develop programs designed to address them.
• Coordinate and distribute program and seasonal outreach materials.
• Play an important role in programs and events that bring the community together, including: Camp NEOSA Back-to-School programs Angel Tree Christmas Food Baskets Backpack food programs Spaghetti Supper Memorial Golf Outing Red Kettle Campaign.
• Assist with organizing Red Kettle Campaign locations as needed.
• Help oversee the day-to-day program activities of the Service Center.
• Provide leadership, administration, and coordination for the Service Center Program Committee.
• Maintain client and program information needed for activity and special-event reporting.
• Support fundraising activities and community events.
• Perform additional responsibilities as assigned by the Service Center Director.

Qualifications

We are looking for someone who combines compassion with organization and genuinely enjoys working with people.

Education & Experience: Bachelor's degree in Social Work