Program Coordinator

About the role

The Program Coordinator is responsible for overseeing the day-to-day operations of assigned homes, ensuring the well-being and safety of individuals with disabilities. This includes managing staff schedules, approving leave, conducting trainings, and maintaining records.

Responsibilities

• Schedule planning and review
• Maintaining adequate staffing ratios
• Approve leave/timecard review and submit to Program Manager for review
• Filling in for staff when needed to cover shifts
• Assisting the Program Manager with interviewing and hiring of potential direct support staff
• Individualized orientation to new staff members, mentoring, and providing appropriate/constructive feedback
• Ensuring adherence to policies and procedures through training and feedback
• Delegating and assigning duties to DSPs
• Ensuring review/signatures of all plans (nursing, behavior, etc.)
• Maintaining electronic health record for case notes and documentation (client dashboard)
• Completing house inspections/fire drills and monthly attendance
• Cooking meals and managing in-house consumer finances
• Coordinating/facilitating house meetings
• Responding to emergencies during and after hours, on weekends, and holidays
• Ensuring all assigned tasks are completed daily and logged accurately
• Tracking and carrying out medical appointments for individuals
• Scheduling and planning activities for consumers
• Monitoring routine and emergency medical/dental services and medication reviews
• Maintaining appropriate budgetary responsibility for Impress account (food) and SNAP (individual food account)
• Completing the PCP in the electronic health record for review
• Training staff on all Plans
• Reviewing all incident reports for accuracy and corrections before submitting for review
• Ensuring DSPs monitor nutritional value and/or consumer hygiene practices

Requirements

• Possesses a High School Diploma or equivalency
• Two years of progressively responsible experience working with people with developmental and intellectual disabilities or a combination of education and experience equivalent to this requirement
• Personable, energetic, and has strong communication skills, both orally and in writing
• Knowledge of community resources available
• Strong interpersonal skills
• Willingness to work anywhere within the Tri-County area (Calvert, Charles and St. Mary’s counties) as needed
• Customer service-oriented
• Computer skills (familiar with Microsoft Office applications)
• Good command of the English language both oral and written
• Valid driving license with a good driving record, and access to a safe vehicle (must pass agency sponsored inspection)
• Able to pass the criminal background check mandated by the State of Maryland