Program Coordinator

About the role

The Program Coordinator is responsible for overseeing the day-to-day operations within their assigned home, ensuring the well-being and safety of individuals with disabilities. This includes managing staff schedules, approving leave, conducting trainings, and maintaining records.

Responsibilities

• Schedule planning and review
• Maintaining adequate staffing ratios
• Approve leave/timecard review and submit to Program Manager for review
• Fill in for staff when needed to cover shifts
• Assists in interviewing and hiring of potential direct support staff
• Provides individualized orientation to new staff members, mentors, and provides appropriate/constructive feedback
• Assures adherence to policies and procedures through training feedback
• Delegating and assigning duties to DSPs
• Ensuring review/signatures of all plans (nursing, behavior, etc.)
• Maintaining electronic health record for case notes and documentation (client dashboard)
• All assigned tasks are completed daily and logged accurately
• Completes house inspections/fire drills and monthly attendance
• Coordinates/facilitates house meetings

Finances/Management

• Ensures that homes operate appropriately and within budgetary guidelines
• Maintains the highest possible quality of living standards
• Manages in-house consumer monthly finances (cash on hand)
• Maintains appropriate budgetary responsibility for Impress account (food) and SNAP (individual food account)

Documentation

• Completes the PCP in the electronic health record for review
• Trains staff on all Plans
• Reviews all incident reports for accuracy and corrections before submitting for review

Health and Wellness

• Responsible for all medical appointments/paperwork
• Tracks, carries out, and documents all medical appointments for the individuals
• Schedules and plans activities for consumers to participate in weekly/monthly
• During emergencies, acts as Manager for coverage while assisting at the hospital
• Monitors routine and emergency medical/dental services and medication reviews as appropriate
• Ensures that DSPs monitor (to ensure proper nutritional value) and/or consumer hygiene practices

Professionalism

• Models initiative and creative problem solving
• Demonstrates appropriate workplace behavior, modeling the agency’s core philosophy
• Maintains confidentiality in relation to individuals and staff issues

Other Duties & Responsibilities

• May perform other duties as assigned

Education and Experience Requ

• Possesses a High School Diploma or equivalency is required. An Associate Degree in human services or related field is preferred.
• Two years of progressively responsible experience working with people with developmental and intellectual disabilities or a combination of education and experience equivalent to this requirement.
• Personable, energetic, and has strong communication skills, both orally and in writing.
• Knowledge of community resources available.
• Strong interpersonal skills.
• Willingness to work anywhere within the Tri-County area (Calvert, Charles and St. Mary’s counties) as needed.
• Customer service-oriented.
• Computer skills (familiar with Microsoft Office applications).
• A good command of the English language both oral and written and demonstrates these skills.
• Possesses a valid driving license with a good driving record, and access to a safe vehicle (must pass agency sponsored inspection) for transporting people receiving services.
• Possesses the ability to pass the criminal background check mandated by the State of Maryland.