Program Coordinator

About the role

Provides direct care to clients/individuals receiving services. Coordinates development and implementation of services/treatments provided to clients/individuals. Trains staff, schedules for shifts, and performs other administrative duties. Provides oversight and coordination of staff. Provides effective leadership and direction to staff in the absence of manager/director.

Responsibilities

• Assists in accessing medical and health-related services for individuals receiving services
• Provides on-call coverage for caseload and participates in rotational emergency coverage and crisis intervention support as needed
• Assesses referred clients and participates in the development of a service plan in conjunction with a treatment team and funding source in accordance with corporate, contractual and regulatory standards
• Coordinates and evaluates plan implementation
• Assists in the recruitment, screening, hiring and evaluation of staff
• Resolves employee problems under guidance of manager/director
• May manage staff schedules
• Implements and actively contributes to development, review and revision of programs and behavior intervention plans
• Schedules and/or provides opportunities for quality training, recreation and leisure activities with consideration for choice, preference and age-appropriateness
• Provides monitoring, consultation and comprehensive support services to mentors/staff regarding work with individuals supported and implementation of service plans on an ongoing basis
• Makes home visits and conducts meetings as required
• Provides Direct Care in the assigned program(s) on a weekly basis as scheduled
• Maintains current and complete client and mentor/staff reporting records in accordance with corporate and regulatory standards
• Assists with all legal, licensing, regulatory and certification activities as needed
• Provides pre-service and in-service training to mentors/staff as assigned and assists in mentor training, planning and development
• Maintains current and complete client records and reports in accordance with corporate and regulatory standards
• Performs other related duties and activities as required

Supervisory Responsibilities

May provide oversight and coordination of staff under the direction of assigned manager as required.

Qualifications

• High School diploma or equivalent
• Three years related work experience preferred
• Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services
• All state required training and certification completed in mandated timeframes

Physical Requirements

Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.