PROGRAM COORDINATOR

About the Role

Responsible for the supervision of all direct care staff members. Implements program’s policies and procedures. Ensures the physical plant complies with RHY and safety regulations.

Reports to: Assistant Program Director

Supervises: Counseling Specialists, Counselors, and Relief Counselors

Responsibilities

• Hires and supervises all Counselors, Counseling Specialists, and Relief Counselors.
• Models and promotes dependable, responsible, accountable, and ethical behavior.
• Ensures all full-time staff meets annual training requirements.
• Assists with coordination of educational, vocational, and housing planning and programming for all residents.
• Ensures new resident orientations are completed for each resident.
• Prepares staff schedule to ensure program safety, appropriate delivery of services, and necessary coverage. Covers shifts to maintain coverage.
• Works with the Assistant Program Director to complete timely staff evaluations.
• Ensures the Behavior Management System is utilized appropriately.
• Ensures all household, personal, and food supplies are ordered and in appropriate supply.
• Works collaboratively with Case Planners to ensure quality of service.
• Participates in weekly Force Field team meetings and conducts monthly staff and resident meetings.
• Provides 24-hour on-call coverage to program staff via agency cell phone.
• Is DYCD Connect trained and proficient.
• Responds to all emergencies at the residence.
• Performs any other assigned tasks.

Qualifications

• High School diploma is required.
• Two years of managerial experience preferred.
• Associate's degree in a related field is preferred.