Program Coordinator

About the role

As a School Based Family Resource Center (SBFRC) Program Coordinator, you will play a key role in connecting students and families to resources, strengthening family engagement, and collaborating with school staff to remove barriers to student success. This position manages a caseload of students and families, coordinates student and family engagement events, provides direct client support services, and connects parents and students to community-based resources. The role is 100% out stationed on a school campus.

The ideal candidate will have experience working with students and parents in a cross-cultural environment, cultivating relationships, and demonstrating independent judgment, adaptability, and creativity.

Responsibilities

• Coordinate events and engagement activities for parents and students, including leadership and mentoring activities and group facilitation.
• Connect and refer students and families to school and community information and services.
• Facilitate youth development and social-emotional learning (SEL) and positive youth development services through individual, group, classroom, and other program-based interventions.
• Perform client advocacy, referrals, and follow-up. Maintain accurate, updated case files and compile statistical data as required.
• Develop and maintain communication and positive relationships with school staff, students, parents, and the community.
• Conduct outreach, recruitment, and retention of program participants.
• Collaborate with school and community partners.
• Attend relevant community, school site, and school district meetings and participate in all mandatory SAY, funder, and partner-related meetings.
• Serve as SAY SD representative and liaison between SAY SD, the school site, and community partners.
• Take initiative, be self-directed, and work independently.

Requirements

• Bachelor’s Degree in Social Work, Child and Youth Development, Human Services, or related field preferred.
• Experience in case management, group facilitation, direct client service, and delivering curriculum-based interventions with youth and families.
• Experience coordinating events and collaborative activities.
• Demonstrated experience working with diverse populations and cultures, including socio-economic families.
• Bilingual English/Spanish preferred or other common newcomer language of the community served by SBFRC.
• Experience working with school systems is highly desirable.