Program Coordinator

Responsibilities

• Support coordination and implementation functions of PMGC Programs and services including on-demand programs, live programs, virtual programs, and consulting or coaching engagements.
• Carry out delegated activities to support the production of workflows, workstreams and project plans that identify and organize all the activities needed to deliver project objectives and that comply with the organization's project management framework.
• Supports program implementation and administration efforts.
• Develops and maintains project schedules, prioritizes project tasks.
• Identify, elicit, establish and document project/process requirements.
• Coverage with speakers, vendors, partners or SMEs to ensure smooth event execution, including scheduling, set up logistics, material coordination and professional correspondence.
• Commitment to quality and consistency in participant tracking and participant management efforts, upheld by using systems, processes, tools and team-established protocols to deliver consistent and high quality experiences.
• Organize and prepare documents and materials using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing information or data for special presentations reports.
• Professional and accurate interactions with program participants to ensure ongoing and meaningful support and relationship building.
• Upholds, refines and maintains scalable, efficient and successful processes that give rise to quality program implementation.
• Develops an understanding of the business case behind all projects, including the motivating factors for all stakeholders. Supports long-term goals in daily activities.
• Covers with other functional areas, and facilitates the implementation of cross-functional business system modules, models and/or enhancements.
• Performs duties in a way that supports coaches, consultants, teammates, and stakeholders.
• Proactively locates, gathers and analyzes information to find potential solutions to issues, as well as best practices. Evaluates the potential benefits of such solutions to the organization.
• May assist in planning and implementing change initiatives or enhancements.
• Leverages technology and a process mindset to automate, scale and improve processes.
• Draft project review reports and presentations, including key information, commentary, and recommendations, to support the review process and enable stakeholders to evaluate progress and agree on change.
• Draft implementation plans and maintain documentation and traceability throughout project.
• Pride in delivering a smooth experience for all involved, and upholding elements of the process that impact many areas of the business.

Qualifications

• Prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program.
• Leverage firm tools such as AECRM, Eloqua, Tableau, Project Management tools.
• Clarifying system interface requirements and relationships.
• Create and interpret process maps and flowcharts.
• Interpret inputs or patterns, clarify issues and develop solutions.
• Prepare various reports, summaries, surveys and written recommendations.
• Project planning, reporting and coordination across organizational lines.
• Prepare and deliver written and oral presentations internally.
• Operate standard office equipment and use required software applications.
• Measure and report on the status of milestones in order to deliver predefined project results.
• Ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information.

Skills

• Prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program.
• Leverage firm tools such as AECRM, Eloqua, Tableau, Project Management tools.
• Clarifying system interface requirements and relationships.
• Create and interpret process maps and flowcharts.
• Interpret inputs or patterns, clarify issues and develop solutions.
• Prepare various reports, summaries, surveys and written recommendations.
• Project planning, reporting and coordination across organizational lines.
• Prepare and deliver written and oral presentations internally.
• Operate standard office equipment and use required software applications.
• Measure and report on the status of milestones in order to deliver predefined project results.
• Ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information.
• Prioritize components of a project, program, or portfolio work in context with risks, activities, stakeholders, etc. across the life of the project or program.
• Leverage firm tools such as AECRM, Eloqua, Tableau, Project Management tools.
• Clarifying system interface requirements and relationships.
• Create and interpret process maps and flowcharts.
• Interpret inputs or patterns, clarify issues and develop solutions.
• Prepare various reports, summaries, surveys and written recommendations.
• Project planning, reporting and coordination across organizational lines.
• Prepare and deliver written and oral presentations internally.
• Operate standard office equipment and use required software applications.
• Measure and report on the status of milestones in order to deliver predefined project results.
• Ensure timely and appropriate planning, collection, creation, distribution, storage, retrieval, management, control, archiving, and disposition of project information.

Benefits

• Total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.
• This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.

Pay

• The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

Schedule

• The schedule for this position is Hybrid.