Program Coordinator

About Our Town Studios

We're Growing: Key Responsibilities:

• Impactful Work: Make a real difference every day. Bring creativity, purpose, and heart to the people you support.
• Supportive Environment: Work with a team that values collaboration, kindness, and humor.
• Growth Opportunities: We invest in our team—through training, leadership development, and opportunities for advancement within our growing organization.
• Competitive Benefits: Enjoy a salary range of $65,000–$70,000, along with great perks and a workplace that celebrates wins both big and small.

Key Responsibilities

• Caseload Management: Provide oversight and support for each person served, ensuring their needs and goals are being met.
• Staff Supervision: Schedule, train, and mentor DSPs to maintain high-quality service delivery.
• Quality Assurance: Audit documentation, billing, and program records for accuracy and compliance.
• Incident Management: Promptly report and follow up on Unusual Incidents (UIs) and Major Unusual Incidents (MUIs).
• Team Collaboration: Partner with the Supportive Living Coordinator, administrative team, and DSPs to ensure consistency across services.
• Communication Liaison: Serve as a key contact for families, guardians, and county board staff, ensuring communication stays clear and proactive.
• Problem Solving: Address issues creatively and professionally, with a focus on improving the overall experience for clients and staff alike.

Qualifications

• Experience: Proven background in developmental disabilities services, preferably in a supervisory or coordination role.
• Leadership: Ability to inspire and guide others while maintaining accountability and professionalism.
• Empathy: A genuine care for people and a commitment to helping them achieve their goals.
• Adaptability: Flexibility to manage multiple responsibilities in a fast-paced environment.
• Organizational Skills: Strong time management and attention to detail.

Pay Range

$65,000 - $70,000 per hour

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