Program Coordinator

About Netsmart

At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview

We are looking for a collaborative and detail-oriented professional to support the execution of marketing campaigns and programs across the business. In this role, you’ll partner closely with Campaign Managers and cross-functional teams to help bring campaigns to life through email builds, quality assurance, event support, reporting, and post-event outreach. You’ll track campaign performance and key outcomes such as engagement, click-through rates, event participation, and pipeline generation while helping ensure campaigns are executed accurately and on time. This is a great opportunity for someone who enjoys digging into results and collaborating with multiple teams in a fast-paced environment.

Responsibilities

• Support the development and management of internal and external programs to deliver business-aligned outcomes.
• Apply best practice methodologies in program development and management
• Responsible for completion of program tasks and deliverables, development of business processes to meet program objectives
• Coordinate with cross functional groups and business stakeholders to ensure program deliverables are met
• Create and maintain reporting on program performance against defined goals and objectives

Qualifications

• Bachelor's degree or equivalent relevant work experience
• Effective and efficient communication skills
• Ability to organize, prioritize and schedule a high workload
• Demonstrated analytical and problem-solving abilities.
• Strong collaborative skills and the ability to communicate effectively with various audiences.
• Experience with program administration, program development or program management
• Experience managing financial budgets and/or accounting tasks