Program Coordinator

About the role

Lifeline Connections is a community-based behavioral health organization that specializes in providing confidential and compassionate care to individuals who experience substance use and/or mental health conditions. Our Vision - As the premier provider of substance use and mental health services in the Pacific Northwest, we are respected and the most trusted resource for behavioral health treatment and whole-person care. We provide a comprehensive continuum of coordinated quality services, foster enduring relationships, and empower our communities to truly thrive. Our Mission - Through superior customer service, high quality programs, and well-trained and dedicated staff, we inspire hope and support lifesaving changes for people affected by substance use and mental health conditions.

Responsibilities

• Coordinate with the RCS Program Administrator from the "Division of Behavioral Health and Recovery to obtain referral packet and designation letters for assigned participants.
• Coordinate with Department of Corrections to attend pre-release meetings and develop a transition plan for coordination of care if participant is still in custody.
• Work with the participants in creating and maintaining a budget, accessing support funding, and ensuring requirements of the RCS program are being followed.
• Maintain complete and up to date clinical files that document all services and contacts provided consistent with the requirements of WAC 246-341.
• Reviews Washington Administrative Codes (WACs) and Revised Codes (RCWs) and Federal regulations pertaining to mental health treatment to ensure compliance with these regulations in all therapeutic services.
• Supports and implements agency policies and procedures.
• Provide referrals to mental health, substance use, or other treatment services as needed.
• Facilitate monthly RCSP meeting with community partners to discuss participant status.
• Maintain accurate financial records for purchases made using supportive funding.
• Maintain monthly service summary report.
• Represent the Agency in the community at various meetings with the approval of the supervisor.

Requirements

• Bachelor's degree in human sciences or related field preferred; High school diploma or equivalent with relevant college coursework required;
• One year experience working with adults or youth suffering from co-occurring mental illness and substance use dependency required;
• Familiarity with applicable Washington State regulations related to the provision of mental health services (RCW 71.05) and substance use dependency services (WAC 246-341).

Qualifications

• Strong communication skills, sound judgment, and creativity are required.

Skills

• Strong communication skills, sound judgment, and creativity are required.

Benefits

The Benefits: Lifeline Connections strives to be an employer of choice by offering regular and full-time employees a robust and highly competitive benefits package designed to support both personal and family well-being. Our comprehensive benefits include multiple options for medical, dental, and vision coverage for employees and their eligible dependents. In addition, Lifeline Connections provides employer-paid Short Term Disability, Long Term Disability, and Life Insurance, along with access to supplemental coverage options. Full-time employees and eligible part-time employees may also enroll in our 401(k) retirement plan, helping support long-term financial wellness. Beyond benefits coverage, Lifeline Connections is proud to offer generous paid time off. Both full-time and part-time employees earn PTO at competitive accrual rates that increase with years of service, allowing for meaningful time away from work. Employees also receive paid holidays and personal holidays, reinforcing our commitment to work-life balance and employee well-being.