Program Coordinator

About the role

CLEAResult leads the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Responsibilities

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery
• Review project documentation, reports, and deliverables to ensure accuracy and completion
• Enter, modify, and track data via multiple web-based applications
• Perform intermediate level calculations and analysis in Microsoft Excel
• Assemble client and/or internal deliverables and respond to client requests, including creating monthly and other program reports for clients
• Field and resolve customer concerns via phone / email, ensuring high levels of customer satisfaction
• Oversee timelines, address system functionality and drive process improvements
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate

Requirements

• 1-3 years of relevant work experience
• Strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong customer service skills
• Ability to work with minimal supervision and communicate progress of task completion
• Preferred living in Maine / New England
• Associate's degree preferred

Pay

$17.75 - $25.05 per hour

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid health care concierge service to help navigate our health plan
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career