Program Coordinator

About the Organization

Since 1893, Boys & Girls Clubs of Boston have played an essential role in opening doors and creating opportunities for young people across the city. For every youth in Boston and Chelsea, Boys & Girls Clubs of Boston are a life-changing force for opportunity and empowerment that enables future talent to reach their full individual potential as productive citizens and leaders, inspired to make a difference in the Greater Boston community. By reaching 22 of 23 communities throughout Boston and Chelsea, no other youth-serving organization engages more young people and families.

About the Role

The Program Coordinator assists the Club Director in the planning, implementation, and ongoing evaluation of quality and developmentally appropriate programs, activities, services, and special events for members. This position collaborates with the Club Director to oversee programs and staff.

Responsibilities

• Supports the delivery and continuous improvement of developmentally appropriate programs and activities for teens.
• Demonstrates effective teen supervision and behavior management skills.
• Engages members through facilitation and active participation in program activities.
• Assists in coordinating teen programming and extended-hour operations.
• Maintains program spaces, materials, and equipment to ensure safety and readiness.
• Maintains accurate membership, registration, program records, and other documentation required by the Club.
• Participates in various program evaluation and outcome measurement efforts, including the Annual Member Survey.
• Demonstrates flexibility and adaptability in carrying out assigned program responsibilities.
• Secure and maintain records, materials, equipment, and other resources belonging to the membership area.
• Participate in supervision sessions and professional development opportunities as approved, provided, or directed.
• Assists the Club Director in the orientation, training, and supervision of staff, junior staff, and volunteers.
• Actively engages in supervision, feedback, and professional development activities.
• Performs other related duties as specified by the Club Director.

General Expectations

• Healthy Behavior Modeling – All staff are expected to model healthy behavior while collaborating with members.
• Inclusive Environment – Employees are expected to embrace BGCB’s focus on inclusion of all members, regardless of disability or developmental challenge.
• Continuous Learning – All staff are required to participate in annual professional development opportunities.
• Safe Spaces – Every staff member shares responsibility for ensuring BGCB remains an environment free of sexual, physical, or emotional abuse.

Requirements

• High School Diploma or GED.
• Previous experience developing curriculum and providing classes, programs, or activities for teens.
• Knowledge of youth and teen development principles.
• Strong interpersonal, relationship-building, and communication skills.
• Ability to engage and effectively communicate with teens and families from a variety of backgrounds.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office applications and web-based systems.
• Valid driver’s license.

Preferred Qualifications

• Associate's or Bachelor's degree in human services, youth development, or a related field.
• Previous supervisory experience.

Travel

Travel between BGCB sites and to activities as needed.

Location

Jamaica Plain, MA (Mildred C. Hailey Teen Center)

Pay

$24/hour - $29.71/hour, commensurate with experience.