Program Coordinator 24 hour Randolph

Position Summary

The Program Coordinator works with the Resident Services team to primarily ensure the successful and smooth operations of programs across Simon C. Fireman Community (SCFC). The Program Coordinator is responsible for planning and coordinating programs that are educational, recreational, cultural, social, and/or multigenerational in nature. The Program Coordinator is responsible for upholding and delivering the highest Hebrew SeniorLife (HSL) and industry standards with regards to safety, professionalism, service and quality of care for residents.

Job Responsibilities

• Plans and coordinates programs that are educational, recreational, cultural, social, and or multigenerational in nature
• Designs, develops and distributes monthly and weekly calendars, promotional flyers and other forms of communication for activities and events
• Conducts annual Community Life Survey and maintains flexibility to alter plans when activities are not engaging the participants’ interest
• Plans and implements community outreach events
• Works intra- and inter- departmentally to promote special events
• Encourages member involvement in program planning and implementation through committee process and recognition activities
• Interacts with residents, families, guests and staff in a positive, supportive way
• Mets with colleagues (internally and externally) to garner ideas, entertainment possibilities, etc.
• Ensures timely response to vendor inquiries
• Captures and implements community outreach and multigenerational programs and events
• Holds program meetings open to all residents to both evaluate current programs and plan future programs in collaboration with the residents
• Works collaboratively with all housing interdisciplinary team members (social services, nursing, etc.)
• Works with other departments of HSL to share resources and build community
• Collaborates with staff to ensure community building between all buildings
• Affirms residents' needs, culture, interests and abilities; monitors safety and well-being, and assists residents in pursuing opportunities and achieving life objectives
• Helps set a tone of inclusion and warmth in the resident community
• Develops and maintains partnerships with colleges, museums, and local town programs to enhance cultural and educational programming within SCFC
• Uses creative problem-solving to resolve conflicts and meets the needs of residents
• Works within established safety guidelines, enforces house rules, and actively promotes health and safety
• Handles all equipment and tools properly, maintains a clean and sanitary work area, and actively promotes safety within Simon C. Fireman Community

Core Competencies

• Commit to the organization’s core values of respect, dignity and empowerment
• Able to form trusting relationships with residents, families, and team members
• Work collaboratively with colleagues, both within and outside the HSL continuum
• Listen attentively; speak respectfully; maintain confidentiality. Promote an “emotional” connection
• Provide the highest quality of preparation and presentation
• Have a “can-do” service mentality
• Accept responsibility for all tasks assigned
• Participates in department meetings as required
• Follows the rules as set by HSL employee Handbook
• Performs other related duties as required or directed

Qualifications

• Bachelor’s degree or equivalent amount of commensurate experience
• Able to form trusting relationships with residents, families, and team members
• Work collaboratively with colleagues, both within and outside the HSL continuum
• Listen attentively; speak respectfully; maintain confidentiality. Promote an “emotional” connection
• Provide the highest quality of preparation and presentation
• Have a “can-do” service mentality
• Accept responsibility for all tasks assigned
• Participates in department meetings as required
• Follows the rules as set by HSL employee Handbook
• Performs other related duties as required or directed

Physical Requirements/Environmental Conditions

• Must be able to lift, push and pull 25 pounds
• Must be able to stand during scheduled work times