Program Coordinator (2-year Term)

Specific Responsibilities

• Manages day to day operations.
  • Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained.
  • Manages design and development of program databases; compiles & analyzes data; prepares reports.
  • Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components.
  • Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives.
  • Acts as liaison to IT to ensure technology systems are properly installed & maintained.
• Budgets & Financial
  • Participates in budget preparation.
  • Maintains budget & associated analysis & reports.
  • Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system.
  • Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions.
  • Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates.
• Communication, Outreach & Recruitment
  • Develops coordinated, consistent marketing and brand messages.
  • Creates state-of-the-art website.
  • Incorporates social media and networking into program/project aspects as appropriate.
  • Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization.
  • Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project.
  • Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc.
• Events
  • Captures and coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc.
  • Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU.
  • Surety that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner.
• Grants & Contracts
  • Partners with NU development office and grant manager to identify and seek program funding.
  • Works closely with faculty to encourage and help undergraduate students arrange research.
  • Prepares proposals; provides administrative guidance for grant preparations including budgets and justifications.
  • Identifies grant funding.
• Miscellaneous
  • Performs other duties as assigned.

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• 1 year program/project administration or other relevant experience.

Minimum Competencies

• Advanced knowledge of office systems such as Microsoft Office (Word, Excel, and PowerPoint).
• Detail oriented with excellent writing, communications, and interpersonal skills.
• High flexibility and able to work effectively with internal and external constituents, including students, faculty, administrators, donors and industry partners.
• Understanding of the philosophy, culture, goals and structure of a university.
• Able to prioritize among multiple deadlines and projects simultaneously.
• High level of service orientation in assisting students, faculty and staff, including proactively generating multiple, creative solutions to resolve problems, make nuanced judgements and troubleshoot.
• Able to work in a team environment, yet self-directed and confident working independently.

Benefits

• Health, dental, vision, disability, and life insurance.
• Paid vacation and holidays.
• Paid medical/sick and parental leave.
• Tuition benefits for the employee and dependents.
• Pre-tax and flex spending accounts for commuting and dependent care.
• Generous retirement savings options.
• Wellness programs.

Professional Growth & Development

• Supports employee career development in all circumstances whether your workspace is on campus or at home.
• Offers a variety of tools and resources.

Pay

Target hiring range for this position will be between $56,000-$66,000 per year or per hour. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

Benefits

• Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more about available benefits.

Work-Life & Wellness

• Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more about professional growth & development.

Equal Opportunity Employer

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement.