Program Clerk - Part-Time

Responsibilities

• Foster a fun environment.
• Be a gracious host to all guests and co-workers.
• Promote a positive influence in the community and participate in company-sponsored events.
• Sell programs and racing forms.
• Maintain neatness and cleanliness in the shop to maintain customer appeal.
• Follow policies and procedures affecting inventory control.
• Maintain product knowledge of gaming facility events, activities, and amenities to provide personalized guest services.
• Ensure exceptional customer service in interactions with internal and external guests.

Requirements

• Must be 18 years of age.
• High school diploma or equivalent.
• Read, write legibly, understand, and speak English.
• Proficient in Microsoft applications (Excel, Access, Word).
• Licensed with The Massachusetts Racing Commission.
• Excellent customer service/communication skills.
• Meet professional appearance standards as prescribed by company policy.
• Able to respond to visual and oral cues.
• Able to work at a fast pace in often crowded/noisy environments.
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Qualifications

Commensurate with experience.

Skills

• Customer service/communication skills.
• Microsoft applications proficiency (Excel, Access, Word).
• Physical mobility with reasonable accommodations.

Benefits

• Day-one medical coverage.
• 401(k) matching.
• Annual performance bonus.
• Paid time off earned according to local policy and increasing with length of employment.

Pay

$16.35 per hour, plus tips.

Schedule

Nightly shifts.