Program Case Manager/Driver

Location: Danvers, MA / Stoneham, MA

About the role

At Northeast Arc, our mission is to ensure that individuals with disabilities have every opportunity to live, work, and thrive in their communities. As a Program Case Manager/Driver on the Journeys team, you will play a meaningful, hands-on role in making that mission a reality each day. In this position, you will provide direct supervision and skill-building support to participants in Northeast Arc's community-based day and work supports program, while also taking responsibility for safely transporting participants to and from program sites and community locations. This is a role for someone who brings both a caring presence and a reliable sense of responsibility to their work, someone who understands that the journey matters just as much as the destination.

Responsibilities

• Provide direct supervision and individualized support to participants in Northeast Arc's community-based day and work supports program
• Complete daily transportation runs for assigned participants in compliance with HST/MART/DDS regulations
• Facilitate skill development activities and meaningful opportunities tailored to participants' individual goals
• Support participants at volunteer sites, work sites, and community outings
• Maintain accurate program records and daily documentation
• Communicate effectively and respectfully with participants, their families, and program staff
• Operate program vehicles safely and in accordance with Northeast Arc and regulatory requirements
• Collaborate with the Program Director to ensure consistent, high-quality service delivery

Qualifications

• High School Diploma or equivalent required
• A minimum of 1 year of experience working with individuals with intellectual and/or developmental disabilities, or other related experience preferred
• Excellent organizational and interpersonal skills; effective communicator in both person and in writing
• Team player who is flexible and able to adapt to a changing schedule
• Ability to communicate in English and/or ASL via direct communication
• Working knowledge of Microsoft Office products and associated applications
• Valid driver's license and reliable transportation required
• Must be able to stand and/or walk up to one hour uninterrupted
• Must successfully complete and pass all required background checks as a condition of employment

Benefits

• Medical, dental, and vision coverage (for employees working an average 30 hours per week)
• Generous paid time off, including vacation, sick time, and 12 paid holidays
• Flexible Spending Accounts (health care and dependent care)
• Group Life Insurance
• Additional voluntary insurance options and discount programs
• 403(b) retirement plan with limited company match
• Employee Assistance Program and Mental Health Hub
• Ongoing professional development (trainings, conferences, CEUs, and more)
• eAcademy online learning platform
• Mileage reimbursement (where applicable)
• Additional perks including employee discounts and more

Pay

$25.00 hourly (good faith estimate; actual compensation dependent on experience, education, and internal equity)

Schedule

8am-4pm Monday-Friday