Program Associate for Doctoral Programs

Posting Number PG194943SP

About The Department

The College of Design offers comprehensive undergraduate and graduate study in architecture, art + design, graphic design, industrial design, and graduate studies in landscape architecture, through a range of degree programs including two doctoral degree programs in Design—the PhD and the Doctor of Design.

Pay

Anticipated hiring range: $48,000 - $50,400

Schedule

Monday - Friday, 8:00 am - 5:00 pm; with the option for hybrid/remote schedule

Location

Raleigh, NC

Responsibilities

• Manage the comprehensive student lifecycle for the Doctoral Programs (PhD and DDes) in the College of Design, providing expert administrative support from recruitment through graduation.
• Serve as the primary liaison between the Graduate School and program, overseeing admissions compliance, degree milestone tracking, and GSSP contract administration.
• Coordinate fiscal operations, instructional scheduling, and marquee program events to ensure seamless operational success and policy alignment for both graduate and doctoral students and the college community.

Student & Faculty Services

• Advise doctoral students (DDes and Ph.D.) on course planning, registration, and program requirements.
• Oversee program communications, including listserv management and timely updates on enrollment, tuition, events, and key deadlines.
• Track student progress and milestones; coordinate with Director of Graduate Programs (DGPs) and the Graduate School; monitor exams, electronic theses and dissertations (ETD) deadlines, and degree audits to ensure compliance.
• Manage the (student/applicant) application lifecycle, including international requirements (English proficiency), faculty reviews, and enrollment monitoring.

Program & Event Coordination

• Plan, schedule, and execute major graduate and doctoral program events, including Immersion Week, Symposium, defenses, forums, and professional development activities. Manage all logistics to ensure seamless event delivery.
• Coordinate and manage workshop logistics, guest speakers, and provide virtual event technical support.
• Oversee communications, registration, and logistics for co-sponsored lectures and student-focused events.

Administration & Technology

• Maintain accurate, up-to-date records for all active students and faculty.
• Collaborate with the Finance team and Scheduling Officer on course scheduling, instructional planning, and related administrative tasks.
• Maintain and update program websites, internal resources (Moodle), and handbooks, and stay current with university tech platforms (Google Drive, Panopto, WolfWare).
• Provide administrative support for faculty meetings, including scheduling, documenting, and distributing minutes, and maintaining faculty documentation.

Budget, Finance & HR Support

• Support budget tracking, purchasing, and assist with HR tasks as needed.
• Reconcile PCards, oversee vendor payments, contracts, and honoraria, and manage purchasing for supplies and student association activities.
• Administer fellowships, travel awards, and honoraria, ensuring timely processing and compliance with program policies.
• Assist leadership on assistantship appointments, faculty buyouts and hiring processes, coordinate doctoral contracts with HR and Budget Office, and verify student eligibility for assistantships (TA/RA).
• Collaborate with the Budget Office and Department Head’s suite to manage financial processes, budget tracking, and reporting.

Assessment & Reporting

• Collect and manage program data (student milestones, publications, events).
• Support university reporting and develop assessment visuals; analyze and report on admissions, retention, and graduation data; communicate policy updates to the college.

Requirements

• Bachelor’s degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications

• Knowledge of graduate academic policies, admissions compliance, and degree milestone tracking from enrollment through graduation.
• Proficiency in managing student contracts, assistantship eligibility, and departmental financial processes like p-card purchasing and travel awards.
• Professional experience in graduate or undergraduate student services.
• Proficiency with university-level systems such as SIS, GARS, and Apply Yourself.
• Experience utilizing advanced visual or web-based software, including WordPress, InDesign, or comparable tools.

Benefits

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• Childcare benefits
• Wellness & Recreation Membership
• Wellness Programs